Juneteenth seems all but certain to become a federal holiday. Still, it seems likely some companies will resist making it a paid holiday/day off. As usual, communicators will need to navigate the waters carefully. Those who spoke with us advocated using the day to raise issues and offer education.
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As Juneteenth Becomes Federal Holiday, Communication Issues Remain
June 16th, 2021 by Seth Arenstein
[VIDEO] Alexander Slater, Founding Partner, Clyde Group, on Pride Month, DEI and ‘The New Age of PR’
June 16th, 2021 by Nicole SchumanPRNEWS Live welcomed Alexander Slater, Founding Partner at Clyde Group, to chat about Pride Month, DEI and ‘the new age of PR.’.
Report: Focus More on Facebook, Customer Service Efforts on Social in 2021
June 15th, 2021 by Sophie MaerowitzA survey found audiences yearning for more action on Facebook and a heavier customer service focus on social media.
Find the Best Spokesperson
June 15th, 2021 by Brett BruenDuring a crisis, let others speak on your behalf. It can be an awkward feeling when the harsh winds and torrential rains are battering your company’s reputation. Yet, in many cases, others can do a far better job of explaining who you are and what really happened.
Crisis Prep Fails When Leaders Won’t Change
June 15th, 2021 by Deborah HilemanOne of the biggest obstacles to effective crisis management is denial: company managers refuse to believe there is a risk that needs attention.
Plank Study Shows Importance of Ethics Training for Handling Social Media Issues
June 15th, 2021 by Seth ArensteinFor communicators, ethics permeate their daily activity. A new study reveals just how much
A Three-Part Approach to Communication Can Help Mitigate the Effects of a Crisis
June 15th, 2021 by Robert HastingsHow do we, as communicators, ensure our shadow reflects our company, our organization’s culture and our brand values, rather than the news, accurate or not, surrounding a crisis?
A Conundrum: Don’t Delay Getting a Tool, But a Proper Purchase Takes Time
June 15th, 2021 by Nicole SchumanCrisis pros know it’s important to have the right tools in their arsenal. A platform that can monitor traditional and social media is one of them. Having such data before, during and after a crisis can be invaluable to crisis pros.
Lack of Transparency May Have Helped AP Delay But Not Avoid an Internal Crisis
June 15th, 2021 by Seth ArensteinIn this month’s issue, we ask crisis pros whether the AP averted a crisis over its handling of Emily Wilder’s firing
Getting Ahead of a Breaking Story, Reflecting on Niang Crisis
June 14th, 2021 by Nicole SchumanMedia relations can take a completely different turn when your client or organization becomes the target of media. Hamane Niang, the top official in international basketball, stepped down prior to the release of a New York Times abuse investigation yesterday.