Media Relations

TWA Hotel Opening Strikes a Chord for Earned Media

May 16th, 2019 by

How does an airline that hasn’t sold a ticket since 2001 appeal to the public and resurrect a brand? We asked Sara Joseph, SVP, lifestyle & hospitality lead at BerlinRosen, TWA Hotel’s PR firm of record, about re-rolling out a brand that sparks fond memories and has an opportunity to tell its story to a new generation.

Tips for How PR Pros Should Answer Media Questions

May 15th, 2019 by

There’s no rule in media relations that says communicators need to answer a reporter’s question immediately, particularly during a crisis. Never lie to a reporter, but sometimes doing the best thing for a brand means deferring on a question until you’re ready with an answer that’s carefully crafted. Veteran communicator Arthur Solomon offers tips about how to do this well.

How to Break Into the Current, Trending News Cycle

May 1st, 2019 by

One of the key goals for communicators on both sides of the fence—public relations AND media—is to break through the noise and get your client, product or story noticed. It’s easy for someone to demand, “let’s make this go viral!” but there’s no magic wand to make relevance happen. Practitioners can start with the basics of good writing and constructive conversations, but where should they go from there?

Platinum Honorees, Social Shake-Up Speakers See Speed, Authenticity, Analytics as Future Keys

May 1st, 2019 by

Our regular roundtable feature includes honorees from the 2018 PRNEWS Platinum PR awards and speakers from The Social Shake-Up. Among the questions we put to them: What qualities does a successful communicator need? With the onslaught of technology, how can brands ensure customers have a human experience? And what social media trends are you eager to learn more about during the Social Shake-Up?

Brands Urged to Make Operational Changes That Lower Risk Before an Issue Becomes a Crisis

May 1st, 2019 by

Our regular Stealable Slide feature looks at a slide Kevin Elliott of Hill + Knowlton Strategies presented during PRNEWS’ Crisis Management Summit in Miami Beach last March. Interestingly, Elliott says the key lesson the slide illustrates is not seen on the slide itself.

Media Opens 60% of Pitches; Reporters Look for News Value, Authenticity and Personalization

May 1st, 2019 by

The disparity between the number of communicators and reporters is widening. The ratio stands at 6:1, meaning that journalists may feel even more besieged. This puts an emphasis on knowing how to do media pitching in the most successful ways. PRNEWS asked ClarityPR to survey journalists about what turns them on or off about PR pitches. We also asked how many journalists have Twitter shamed communicators. Their response was unfortunate.

Diverse Sources May Help Bolster Media Revenue

April 30th, 2019 by

Diversity is both good to do and good for business. That concept should apply to media in its use of sources. Unfortunately, data show media sourcing in western media favoring men 3 to 1 over women. Preliminary findings indicate media with a more representative source base may reap financial and other benefits. PR pros can help media by curating and promoting a diverse source base.

Topeka Zoo Shows Communications Savvy After Tiger Attack

April 22nd, 2019 by

The media often points to examples of large brands failing to observe crisis-response best practices. The incident at the Topeka Zoo on Saturday (April 20) showed a small nonprofit conducting crisis PR at very high levels. The Zoo not only communicated quickly and transparently, it did so with sensitivity. Some large brands and organizations should take note.

PR Tips for Alexa’s Human Listeners

April 12th, 2019 by

There’s much PR pros can learn about communicating the intricacies of AI from a story this week. It seems Amazon’s Alexa indeed is listening to our conversations. In fact, the hockey-puck-looking device has an army of 1,000 humans who listen to what it picks up in homes around the world. One lesson is that communicators need to urge brands to be transparent in their AI activities.

Five Ways to Improve Your Relationship With Reporters

April 12th, 2019 by

As the old saying goes, you never get a second chance to make a first impression. Public relations professionals live and breathe this mantra for their clients, but they should also look inward when it comes to developing relationships with journalists.