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In this dialogue we look at the initial moments of a crisis, when communicators and companies decide, ‘Are we in a crisis? Should we react? When? How?’ Our dialoguers are TV-reporters-turned-crisis-pros Scott Sayres, Honeywell’s director, global corporate communications, crisis, reputation and issues management, and T.J. Winick, SVP, Solomon, McCown & Cence.

The author argues that post-pandemic communication should feature empathy, compelling digital experiences and positive messaging to induce behavior change.

New research shows that 62 percent of B2B tech organizations struggle to find writers and communicators who can deliver the thought leadership content needed to promote their companies.  

We often forget what the letter R in PR entails. ‘PR is a relationship business’ flows off the tongue so smoothly we sometimes fail to think about the phrase’s meaning. In this post timed for Pride Month, UNC assistant professor Joseph Czabovsky discusses how the importance of relationships was cemented in his memory.

While the response time may have caused some to question the integrity of the response, Gene Grabowski, partner, kglobal, said Kemper did an adequate job to cover that with her explanation.

PRNEWS Live welcomed Spencer Harvey, communications manager at GLAAD. Harvey discussed GLAAD’s latest efforts to elevate LGBTQ+ visibility and online safety, including new initiatives with P&G, Kellogg’s and others.

Some companies might have kept quiet about an early-morning internet outage. Instead, Fastly communicated consistently and clearly, offering updates on social. The result was that its version of things became the narrative. With the plethora of cyber attacks and data breaches, companies, especially service providers, should heed Fastly’s example of prompt, clear communication.

Surveys confirm what we think we know already. In addition, they can upend our thinking. The pandemic has resulted in a bevy of surveys for PR. We look at a few that deal with diversity, gender, profits and cyber attacks.

A healthy media-PR relationship is existential to the communication sector. Given that some publishers accept payment for placing thought-leadership articles, the business case for journalists is decreasing. As a result, PR pros should follow media relations best practices, assisting journalists as much as they can.

What is the significance of the APR, those letters you see behind the name of some PR pros? Is the time and energy needed to attain the APR accreditation worth it in terms of better jobs and salary? Does it attract business? Do seasoned communicators need it? We asked PR pros with the APR and those without it for their views.