Stories by Seth Arenstein

Coronovirus is a Communications Issue and Messages Aren’t Resonating

March 23rd, 2020 by

There was good news and bad news this past weekend. The good news is that most people are heeding health best practices that communicators are broadcasting in a variety of ways (hand washing, distancing, remaining home etc). Unfortunately, a significant number of people in globally are ignoring these health communications. Assigning blame is not the issue. Getting nearly universal acceptance is.

How to Make Your Video and Social Video Events More Engaging

March 22nd, 2020 by

With so many communicators seeking to take physical events online, we asked PR pro and video specialist Doug Simon how to get started. We also asked how communicators can make their video and social video productions more engaging.

COVID-19’s New Normal: PR Pros Busy Crafting Messages

March 12th, 2020 by

For many communicators and nearly everyone else, the past few days have been a whirlwind. Today, communicators from large and small brands and organizations were racing to react to the coronavirus’s new normal. Here’s a roundup of how brands were handling events of the day.

Coronavirus Deserves Top-Flight Communications

March 6th, 2020 by

In a PR crisis, consistent messaging is important. In communicating about a potential health crisis, consistent, factual messaging becomes paramount. The country’s coronavirus situation is rapidly rising beyond politics. It is imperative for all communicators, including the president, to speak from the same script.

Consumer Engagement on Social for Nonprofits Rises 4% for 2020; PETA Dominates Field

March 1st, 2020 by

Our regular look at data features exclusive figures from Shareablee about the most-active nonprofits for the first months of 2020. Overall, nonprofits enjoyed a slight jump in consumer engagement with their social posts, though engagement was off on Instagram and Twitter.

Integrated Campaigns Push Measurement Firms to Offer Multiple Data Points on Single Platform

March 1st, 2020 by

As measurement of communications becomes more mature, vendors are scrambling to add capabilities to their platforms. We talk to two vendors about this and all things measurement, including the future of measurement and AI’s role in it.

Media Relations’ Value Stands, Though 90% of PR Pros Spend Less Than 25% of Their Day on It

March 1st, 2020 by

PR pros continue to consider earned media a valuable tool, according to a snap survey of 150 communicators. On the other hand, a majority say gaining media coverage is harder than ever. Perhaps as a result, 90 percent of those surveyed told us they spend very little time pitching and developing relationships with media.

A Communications Primer for Coronavirus

March 1st, 2020 by

Here’s a brief guide to what communicators should be doing and thinking about as the virus begins to make its way across the country.

Trending: PR and Legal are Collaborating on Regulatory Issues

February 21st, 2020 by

We often hear about the adversarial relationship of PR and legal departments. Replacing that traditional viewpoint is one that advocates for a collaboration between communicators and lawyers, particularly as PR becomes a strategic advisor in the C-suite and boardroom. Exploring that collaboration in the regulatory space finds the lines are blurring between PR and legal.

China’s Communications on Virus Illustrates Poor Crisis Response

February 13th, 2020 by

In this update to our first story about coronavirus and PR, we focus on the fallout over communications, or the lack thereof. Our first story included comments from PR pros insisting that transparency and fact-based communications are critical during a health crisis. At the start of the virus, China went in the opposite direction, clamping down on communication about the virus, giving the killer several weeks head start.