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The modern consumer holds a world of information at their fingertips. They can research companies to the finest minute detail—including working conditions and the CEO’s latest political contributions. Younger generations hold companies accountable, and want to make purchases with those who uphold an authentically purposeful agenda surrounding their products and promotion.

If you want to capture the attention of Baltimore Sun investigative reporter Doug Donovan as he navigates hundreds of emails daily, you’d better keep the topic relevant to the areas he covers—and try to make him laugh!  A funny subject line is pretty much a guarantee that he will open your message. Donovan shared with PRNEWS some tips for success with reaching a busy reporter with your pitch, and examples of some subject lines that actually won his click.

There are few areas more talked about than healthcare. Just look at the recent presidential debates. So, you might think healthcare communicators have it easy. The truth is they need to deal with life and death issues as well as explaining the high cost of healthcare. And what about all that medical mumbo jumbo? Ahead of next month’s PRNEWS Top Women in Healthcare Communications awards, we asked several finalists and honorees about communicating some of the industry’s pain points.

There’s been a generational and cultural shift toward activism over the last few decades, as consumers call for more organic and open conversations about CSR from businesses. With this, the spirit of reversing capitalism-induced environmental and social damage has also become a trend in marketing. And millennials are largely the ones driving the shift.

“How many of you have ever felt stuck at some point in your career?” That was how Joanna Coles began her talk at PRSA’s conference earlier today. As someone with an impressive and long-running career at the helm of some of the biggest media properties in the world, Coles has a deep well of wisdom to draw upon for PR pros. Women and men have parts to play in closing the gender gap in PR, she said.

Companies like Nike and Ben & Jerry’s have demonstrated the power of brand activism in marketing. With consumer expectations shifting in a tumultuous political environment, what happens when a brand decides to take a neutral approach? Online home furnishing company Wayfair is right now finding out the hard way.

What are your choices for the top PR crises of 2019’s first six months? As is her custom, Solomon McCown & Company president Ashley McCown goes out on a limb, picking her top five and presenting them in this short video. Can you guess what her quintet of PR crises will be? One hint: her top picks involves a global brand that was a leader in its sector, at least it was prior to its crisis.

Content creators strive for the day a piece of work goes viral. And unfortunately there’s no platform or tool or magic spell that can make this happen. The best public relations pros can do is to research their audience and provide quality work that resonates and appeals with the consumer of the content. However, there are some best practices to follow to boost the performance of your work—so you can increase reach toward the desired groups.

If “purpose” is to last as one of PR’s top buzzwords, brands need to step up their game. Already in the past few weeks we’ve seen Nike forced to adjust its purpose concerning treatment of pregnant spokespeople. Now Google, which espouses free speech, among other lofty values, is warning staff there will be repercussions should they protest as Google employees during this weekend’s Pride festivities in San Francisco. Apparently for Google, free speech has its limits.

Every fall in NYC, PR News celebrates the agencies with exceptional campaigns at our Agency Elite Awards, which benchmark excellence in PR agencies’ key practice areas, from advocacy, crisis communications and social media to internal communications, media relations and reputation management. As we head into judging phase for this year’s awards on November 20th, let’s look back at some of last year’s highlights.