Stories by Justin Joffe

Crisis Lessons From M.I.T.’s Jeffrey Epstein Problem

September 9th, 2019 by

The M.I.T. Media Lab’s long, underreported history of recieving donations from the late convicted sex offender and philanthropist Jeffrey Epstein contains several lessons for those working in industries that have recurring moral and ethical crises, most noticeably around acknowledging roles, calling out patterns of bad behavior and scrutinizing philanthropic relationships.

How to Adapt Your Digital Communications Strategy in an Untethered World

September 6th, 2019 by

Dr. Julie Albright will join us for a fireside chat at PRNEWS’ Digital PR Awards breakfast on October 18 in NY. We’ll discuss her provocative research, what this shift away from old, “nuclear family” models of the American Dream means for communicators, and the role we play in adjusting to these seismically shifting cultural behaviors.

Hurricane Season Brings Out the Best, and Worst, Disaster Communications

September 3rd, 2019 by

PR pros can learn much from the messaging of businesses, organizations and government agencies during hurricane season, from communicating in a calm, measured tone to what language should be avoided. While some may lose reception in the thick of a storm, a sound social strategy during prep and recovery can help many withstand, and, if necessary, rebuild.

Gamification’s Many Sides: How PR Pros Can Benefit and Avoid Pitfalls

September 1st, 2019 by

Many communicators have added games or game-like elements to their brand messaging, including making games a significant part of internal communications. We take a deep-dive into gamification, looking at its pros and cons. Communicators need to be aware of pitfalls before they begin gamifying their messages.

Communicating Unknowns: PR Lessons From the Spider-Man Rights Dispute

August 27th, 2019 by

From its leveraging of fan affection for the character to communicating gratitude in the face of uncertainty, Marvel’s handling the uncertainty of its film future with Spider-Man is a masterclass in how to say “I don’t know” to your stakeholders with a delicate touch. Whether on quarterly earnings calls or organizational restructuring meetings, communicators should take note of Marvel’s tact for the times when we need to navigate uncertain waters with our own teams.

How to Make A Branded Podcast That People Actually Listen To

August 22nd, 2019 by

Earlier this week, The New York Times published a piece about the success of brand-produced podcasts. Author David Yaffe-Bellany focused on McDonald’s Gizmodo-produced “The Sauce,” a three-part “investigative” podcast that…

How to Make A Branded Podcast That People Actually Listen To

August 22nd, 2019 by

Earlier this week, The New York Times published a piece about the success of brand-produced podcasts. A look at why these branded podcasts are working provides many strong lessons for communicators about the merits of the medium. Let’s learn some ways to keep audiences listening.

How to Communicate Financial Calm Amid Talk of a Recession

August 15th, 2019 by

This past Wednesday, the Dow Jones Industrial Average stock market index hit its lowest point in 2019. Many critics pointed to President Trump’s decision to tie his performance to the markets and start a trade war with China, while economists worried about something called the inverted yield curve, which can point to an imminent recession. For communicators in either the financial sector, or those speaking to an organization’s finances, this panic yields many opportunities to practice educational, non-siloed PR. Here are a few things to focus on.

Monsanto’s ‘Fusion Center’ Shows Proactive Crisis Prep Can Go Too Far

August 12th, 2019 by

Monsanto’s targeting of  journalist Carey Gillam grants PR professionals a revelatory look at just how far the agrochemical giant was willing to go to silence its critics. For communicators, many of the tactics used against Gillam look familiar. In this case, though, they were weaponized in the interest of spinning factual reporting. Here’s what we learned.

Webinar Recap: 10 Crisis Tips to Keep You Cool in the Hot Seat

August 8th, 2019 by

Despite the fact that these frequent crises could have been mitigated early on, even a small team can take on a seemingly insurmountable catastrophe with the right preparation. To help your team understand what conversations need to be happening, PRNEWS asked three crisis experts from the b2b, nonprofit, and brand sectors how they make they approach crisis prep in their fields.