Awareness campaigns are important, but after your target audience is aware of your message, it’s time to move ahead. Constantly restating the same awareness message year after year will eventually turn off your audience. Instead, it’s time to leave your comfort zone and move on to the next level of marketing.
Topics
New FleishmanHillard Chief Strategy Officer Urges Brands to Use Data to Align with Audiences
August 1st, 2019 by Seth ArensteinThe new Chief Strategy Officer at FleishmanHillard, Marjorie Benzkofer, talks to us about how she keeps 4,000 employees working in concert and why brands continue to struggle aligning their values and actions.
Security of Social Media Lags Despite Strong Upturn in Cyber Crime
August 1st, 2019 by Seth ArensteinLate last month, cyber crime whacked yet another large brand. On the evening of July 29, Capital One , the nation’s largest issuer of credit cards and the 10th largest bank by assets, issued a statement that millions of its accounts were compromised. While brands are concerned about their sites and servers, few seem to take seriously the security of their social media platforms, a new study finds.
Universities Grow 2019 Social Engagement 12%, Video Engagement Rises Just 1%, Harvard Leads
August 1st, 2019 by Seth ArensteinEven with something as relatively new as social media, it’s good to have a brand with years of name recognition. In addition, size can be beneficial. Harvard leads U.S. colleges and universities in consumer engagement with social posts for the first half of 2019, according to data provided to us exclusively by Shareablee.
You’ve Graduated With Your Communications Degree, Now What?
July 31st, 2019 by Nicole SchumanHave you been enjoying a restful summer, lounging at the pool, a la “The Graduate,” replenishing your energy for the job search after securing a communications degree? Or are you in the trenches, navigating the water cooler and the ‘delights’ of a 7 a.m. commute at your first post-college gig? The great news is that you graduated—an accomplishment, for sure. But what’s next? And where do you start?
Media Relations Lessons: Be More Like Chick-fil-A
July 31st, 2019 by Frank Ahrens, BGRWe’re told in media relations to “think like a journalist.” Frank Ahrens modifies that a bit to read “think like a food service industry employee.” Specifically, the VP at BGR Public Relations argues that media relations pros can learn much about relationship-building with journalists from the way Chick-fil-A employees treat customers.
Capital One’s Data Breach Highlights the Power of Prompt Communication
July 30th, 2019 by Seth ArensteinData breaches are happening at an alarming rate. They’re almost a fact of corporate life. As such, it’s critical that communicators be ready to communicate around a cyber crime incident. Capital One is the latest large brand to experience a mammoth data breach. Fortunately, the bank moved quickly to communicate and the hacker advertised her dubious accomplishment, which led to her arrest.
NYPD’s Response to Officer Suicide Crisis Sets a Standard for Employee Comms
July 29th, 2019 by Justin JoffeThat stigma attached to seeking help is not surprising in a line of work so tethered to certain social expectations around masculinity, silence and honor. But commissioner O’Neill’s response heralds a powerful lesson for communicators—when you work for a brand or organization that places added stress on your employees, providing empathetic solutions and mental health resources is not only good for reputation—it can save lives.
A Journalist Tells All: Here’s How You Get Your Story on TV
July 29th, 2019 by Eileen Simonson HieblerOften found anchoring a newscast or reporting from the field, veteran TV pro Megan Pringle knows what kinds of stories will hook viewers and boost ratings. A lot of her stories come from press releases—but a lot of press releases also hit the trash bin. Pringle gives PRNEWS the scoop on how to grab her attention and get your story on her newscast.
How The Right Brand Partnerships Can Build Audience Loyalty
July 26th, 2019 by Meredith KlenkelBrands that constructively feed off each others ideas, perspectives, and resources can effectively expand both audience and reach through collaboration. Hence, successful brand partnerships can optimize brand loyalty through maximum exposure. While con…