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While PRNEWS focused on communicating school reopenings earlier this month, it now seems that most communicators need to have a plan for closing as well. We talked with two communicators in education to see how they’ve been strategizing for possible situations.
Considered one of the pioneers of PR, Ivy Lee used tactics for crisis management that are deployed today, some 100 years after Lee used them.
In a clawback that is considered highly unusual, McDonald's sued its former CEO to recoup millions from his November 2019 departure package. Our authors contend the brand's lawsuit signals a new chapter in how companies will approach PR crises in the era of #MeToo and Black Lives Matter.
Today marks an important date for not one, but two points in history. It is the 55th anniversary of former United States President Lyndon B. Johnson signed the Voting Rights Act, as well as 75 years since an atomic bomb dropped on Hiroshima. Both of these occurrences provoke conversation as well as thoughtfulness in regards to historical context.
Unfortunately not every organization can boast of a true wordsmith. And that is where public relations professionals can really lend a hand. With so much content infiltrating journalists’ inboxes it can be difficult to create a memorable press release. Including an unforgettable quote can stop readers in their tracks, encouraging them to take a closer look at the story.
More than a few PR pros theorized that consumers would remember brands' performance during the pandemic. The newest edition of the Axios-Harris Poll 100 confirms that theory. Grocery chains and pharmacies, among others, earned plaudits from consumers for being able to deliver on their brand promises during the first months of the pandemic.
FleishmanHillard diversity chief Emily Graham pulls no punches. "I’ve not seen any indicators that we’ve made significant progress with ethnic diversity," the 15-year PR veteran says of the industry. "There was a time when it was acceptable to have one or two people of color as signs of progress, or tokens. It’s untenable and unacceptable in 2020," she adds. We ask her what can be done to bolster PR's diversity.
Walmart has announced it will be closing on Thanksgiving this year, breaking an annual tradition that draws large crowds of shoppers for holiday sales. Bringing together thousands of customers indoors is not advisable in a pandemic—or even legal, in many states, as things currently stand—but the move still comes as somewhat of a surprise given the massive financial losses suffered by retailers as a result of quarantine orders and store closures.
As part of our series of interviews with senior PR pros in new positions, we spoke recently with Emily Graham, FleishmanHillard's first chief diversity & inclusion officer. During her 15-year career, Graham says she's seen no evidence that PR has made strides toward diversity. Actions not words are needed now, she says.
With the country facing three pandemics, the only certainty is that nobody knows what's ahead. In this atmosphere, brands and organizations are pivoting at a rate not seen previously. PR veterans offer suggestions about the best ways to approach this fluid situation.
