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Last Thursday, Facebook’s Mark Zuckerberg said the company this week will unveil changes to policy regulating how its employees communicate with each other. Is he trying to shield employees who don’t wish to engage in social-political discussions at work or reduce the chance staff will openly criticize Facebook? Maybe it’s both. It should be interesting.

Most of our stories about reputation and trust revolve around companies and organizations. How communicators can build and maintain the trust and reputation of a brand, for example. We’ll throw a changeup here and look at global trust and confidence in nations and their leaders. We found there are several similarities between communicators’ work with commercial brands and countries.

The high cost of national disasters showcases the importance of communication, and being able to get citizens information prior to and during a disaster. Organizations are taking advantage of National Preparedness Month to do just that, and provide families with necessary content to catalyze preparation. 

This week the Big Ten Conference retracted its August decision to postpone the football season. While the plan to ensure students-athletes’ health appears to be well thought-out, the decision provokes plenty of questions, especially considering the opposite stance the conference took just a month ago. 

The House Transportation Committee report’s conclusions (Sept. 16) were unsurprising. The Boeing 737 Max 8 contained a system that overrode pilots’ control and plunged two of the aircraft downward, killing everyone aboard, 346 in all. Despite that unremarkable conclusion, there are a slew of PR takeaways.

PRNEWS welcomed Marissa Nance, founder of multicultural agency Native Tongue Communications and OMD veteran, to speak about comms during Hispanic Heritage Month and multicultural communications strategy.

No matter how you slice it, communication is a large part of the pandemic saga, at least that’s the way some communicators see it. The news today about HHS communicator Michael Caputo and Bob Woodward’s new book, with its revelations about the apparent discrepancy between the president’s private view and his public message, cement that view.

Similar to nearly all businesses, hospitals have had to adapt during the pandemic to succeed. This has put a premium on hospital communicators, who are applying a bevy of PR basics to the situation. Two senior directors at APCO Worldwide discuss the sector and how its insights can apply to communicators and business across industry.

Social media platforms have a lot of work to do in the way of gaining trust from the American public. A recent survey from Pew Research Center shows that “Three-quarters of U.S. adults say technology companies have a responsibility to prevent the misuse of their platforms to influence the 2020 presidential election, but only around a quarter say they are very or somewhat confident in these firms to do so.” 

In this Social Shake-Up 2020 preview, we catch up with brand strategist Tracey Del Moral on the latest in influencer marketing. On her mind? Campaigns that illustrate meaningful diversity, equity and inclusion, dialing in key performance indicators and looking for brand ambassadors in unlikely places.