Do PR crisis pros think or act differently when entering a situation that they know contains, for want of a better term, bad facts? We ask Abigail Greenheck, group SVP, Beehive Strategic Communications, and Daniel Rene, managing director, kglobal.
The ‘Bad-Facts’ Crisis: Smart Yet Aggressive Communication and ValuesAugust 15th, 2022 by Seth Arenstein
Discarding Crisis PR Tenets That Were Effective During the Ice AgeAugust 10th, 2022 by Arthur Solomon
It’s great to have experienced crisis communicators. Yet some traditional crisis response tactics no longer work. Here are a few.
Monkeypox Suffers from a Lack of CommunicationAugust 9th, 2022 by Nicole Schuman
If medical information about monkeypox is not getting out to the right people, or even getting out at all, disinformation will spread.
Deshaun Watson Suspension Initiates PR Crisis Mode for NFL, BrownsAugust 1st, 2022 by Nicole Schuman
Communicators at the NFL, NFLPA and Cleveland Browns must address stakeholders upset over Deshaun Watson’s six-game suspension.
[VIDEO] PRNEWS Talks Summer Travel Comms with Travel + Leisure Co.July 28th, 2022 by Nicole Schuman
PRNEWS welcomed Travel + Leisure Co. to talk about tense summer travel, and how companies can quell travelers’ stress through communications.
Long Island Shows How Your Company Can Survive a Shark AttackJuly 12th, 2022 by Dustin Siggins
On Sunday morning, July 3, a lifeguard participating in a training exercise at Smith Point beach, a park and swimming area off the Long Island, NY, coast received the shock of his life. A shark… Continued
July 4 Gun Violence Yields Bumbling ResponsesJuly 5th, 2022 by Nicole Schuman
We live in a time where gun violence happens daily, and communities will look to leaders for timely facts and information.
You Can’t Escape Stupid: Progressive Insurance, Allstate Insurance vs Ernst & YoungJuly 5th, 2022 by Katie Paine
This month we compare two crises. In both cases, the actions behind the crises had people wondering: What were they thinking? In one case, though, fast action protected the brand and helped make the issue go away. In the other, the crisis is at the very core of the business. Implications for the brand are much longer lasting.
Jif Stuck in a Recall Jam Demonstrates a Teachable MomentMay 23rd, 2022 by Nicole Schuman
Transparency reigns as one of the pillars of good PR, so it only seems natural to lean into rather than run away from a recall.
Bad Facts Hound Parliament, Deshaun Watson and the Cleveland BrownsMay 18th, 2022 by Seth Arenstein
Some PR crises spring from bad facts, elements in a situation that are difficult to deny. We examine how they influenced two crises.