There’s no rule in media relations that says communicators need to answer a reporter’s question immediately, particularly during a crisis. Never lie to a reporter, but sometimes doing the best thing for a brand means deferring on a question until you’re ready with an answer that’s carefully crafted. Veteran communicator Arthur Solomon offers tips about how to do this well.
Stories by Arthur Solomon
Veteran PR pro Arthur Solomon continues his traditional review of headlines that were instructive to young communicators. In truth, they’re good lessons for all PR pros. The first headlines offer lessons in career management, media relations and crisis response.
It’s a dirty, little secret that veteran PR pros know, but newcomers, fresh from communications school, might not: it takes more than good work to advance your career. Veteran PR pro Arthur Solomon lets us in on several ways to bolster your PR career. His top tips include building strong relationships and always making your client look good.
One-size-fits-all is great for some things, but it rarely works when managing a PR crisis. Recent evidence is the statement the New England Patriots issued when its owner was caught in a sting operation. Uttering a quick denial of alleged wrongdoing is a bad move unless you can back up your statement with facts. Better to say you’ll wait to comment until more facts are available and move on.
Veteran PR pro and former journalist Arthur Solomon offers the second of his two-part series about the valuable lessons communicators can learn from federal government communications. Pulled from 2018’s headlines, the examples he uses offer lessons in ethics, crisis and other PR activities.
You’ve no doubt heard the PR maxim, “Act like a reporter.” Veteran communicator Arthur Solomon offers tips on how to do that using the backdrop of cable’s political talk shows and broadcast networks’ nightly newscasts. He also provides advice on the best ways to write pitches and press releases.
The political talk shows take a lot of criticism. In fact, they can be a great way for new PR pros to supplement their knowledge base. The major takeaway, argues veteran PR pro Arthur Solomon, is to learn how not to speak and write like the pundits who populate these shows.
Watching the political scene can provide PR pros with a tuition-free course in media relations, argues veteran communicator Arthur Solomon. His 2017 columns about political communicators’ missteps were some of our most popular. He’s back with more lessons from the first half of the 2018 political season, including this gem: If you crave loyalty at work, bring your dog to the office.
A career in PR can be many things. Usually one thing it is not is the glamorous, party-hopping profession portrayed in movies, television and novels. Sometimes PR pros are asked to represent brands whose positions on social and political issues they abhor. In other cases they’re asked to lie to protect the brand they represent. Veteran PR pro Arthur Solomon offers three questions aspiring PR pros should ponder before making their career choice.
Anything said during, before or after an interview can appear in a story. In fact, anything said anywhere can end up being reported. Hope Hicks found out that even what you tell the House Committee on Intelligence behind closed doors can end up being reported.