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B2B Brands See Instagram Consumer Engagement Rise 9%, B2Cs Down 4%

September 1st, 2019 by

Instagram is growing like a mushroom. It doubled its active monthly users during the past two years, eclipsing the 1 billion mark in 2018. On top of that it has a relatively young demographic. With our webinar

Communicators Using Enhanced Instagram Features to Bolster Storytelling, Engagement

September 1st, 2019 by

To get you ready for this month’s PRNEWS webinar on Instagram storytelling, our monthly roundtable addresses recent and future Instagram features that are influencing storytelling. The respondents in this roundtable also will be speaking during the webinar.

The UAW and GE: Silence Breeds Mistrust, Action Conveys Commitment

September 1st, 2019 by

The United Auto Workers (UAW) and General Electric Corp. (GE) took different paths in their crisis response. GE spoke out quickly, questioning accusations of an Enron-like fraud. More than that, its CEO invested $2 million of his own money into the company. The UAW, however, has barely addressed the fraud charges some of its leaders have faced. Its membership is getting restless.

New Methods Emerge to Link Earned Media with Business Outcomes

September 1st, 2019 by

As professional communicators, we must align common practice with the business community’s demands. If executives require information and context to determine which investments are most likely to produce viable long-term success, PR’s earned media data stream must integrate with other business data. The good news is that new ways to measure earned media are at hand.

Internal Communication: The Key to Handling Issues Before They Become Media Events

September 1st, 2019 by

Internal communications often is the dark-haired stepchild of PR. The communicators we spoke with insist a strong internal communications effort is a key ingredient in helping to avoid uncomfortable situations, including when disgruntled employees go to the media with their complaints.

More Than 50% Say Poor Tools Lead to Measurement Woes, 44% Blame Budgets

September 1st, 2019 by

Our monthly roundup of data-related items begins with a 500-person survey about PR measurement. While it’s said to be common knowledge that the amount of data is overwhelming communicators, this didn’t rate very high in the survey. Next, a FleishmanHillard report shows consumers don’t expect companies to take stands on every issue. Last, a survey debunks the notion that coverage of the 2020 elections will make it impossible for companies to tell their stories on TV.

Avoiding Short Cuts and Inside References: Managing a PR Client-Agency Friendship

September 1st, 2019 by

PR pros and the company executives they collaborate with often become friends. After all, working closely on everything from brainstorming to crisis communications can be incredibly bonding. The questions arise when colleagues becomes friends and then find themselves working together. Can friends transcend the client-PR firm structure? These tactics will help.

Webinar Recap: Boost Coverage With Your Own Brand Newsroom

August 30th, 2019 by

During our Aug. 22 PRNEWS Webinar, “Boost Coverage With Your Own Brand Newsroom,” Jennifer Nycz-Conner, director of brand communications at Hilton, Kevin Deane, digital design director at Northeastern University, and Jen Schertz, senior communications manager for Certified Angus Beef, discussed their organizations’ journeys to build and nourish in-house brand newsrooms that gain the attention of the media and appropriate audiences.

Are Communicators Sending Out an SOS (Shiny Object Syndrome)?

August 29th, 2019 by

An internal struggle can emerge, reminiscent of impostor syndrome—the worry that everyone else has it handled but you. Deadlines and extra channels go hand in hand. How can a communicator be expected to stay on deadline when they’re constantly translating company news across multiple channels and formats, seemingly without end?

Are Communicators Sending Out an SOS (Shiny Object Syndrome)?

August 29th, 2019 by

Emerging platform TikTok has seen a lot of buzz these days, and perhaps rightly so: It has added 1.2 billon users over just one year. A new shoppable hashtag campaign from Ralph Lauren is already… Continued