Crisis Management

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How to Position for Re-Entry and Communication in the Post-COVID-19 World

June 2nd, 2020 by

We see more and more agencies preparing for life after the pandemic by establishing practices and offshoots dedicated to post-virus communication and strategy. We asked M Group chief Jay Morakis to dive into the thinking behind establishing such a practice.

Virus Communication at U of Oregon: Consistent with Reasonable Repetition

June 2nd, 2020 by

In our series with Institute for PR, the dean of the University of Oregon’s communication school discusses the lessons he’s learned about maintaining contact with the academic community during the pandemic.

Mixed Bag: 88% Bullish on PR Returning to Size After Pandemic, but 70% Concerned about Future

June 2nd, 2020 by

Our latest survey of PR pros finds uncertainty about the future is a major issue. On the other hand, nearly 90 percent believe PR will come back from the pandemic as strong as it was or stronger. Their thinking is that PR’s strategic importance has come to the fore during the pandemic.

Governor, CNN Show Strong Crisis Chops in Jimenez Arrest

May 29th, 2020 by

Today, June 1, 2020, we are suspending our social posts and essays to take time to reflect on how we as writers and communicators can stand in solidarity with the Black and Brown communities in the fight against racial injustice and inequality. The following article, published May 29, seems even more important today. Our staff wishes you health, peace and well-being today and in the tumultuous days ahead.

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Buy Advertising, You Just Might Save American Journalism

May 29th, 2020 by

Similar to many in the work force, media relations pros continue to do their jobs, albeit from home. Unfortunately, their counterparts in journalism are absorbing unpaid furloughs as well as layoffs and outright shut downs of media outlets. A simple suggestion might help slow these trends and bring brands benefits.

During the Pandemic, PR Pros Find New Ways to Communicate

May 28th, 2020 by

One of the pandemic’s few bright spots is that it has been a catalyst for communicators’ creativity. Examples abound, including a virtual red-carpet/press screening that National Geographic Channel staged for a new series recently.

The Road to an Executive Order: A Twitter Drama

May 28th, 2020 by

The latest battle between the White House and social media platforms began on May 26, when Twitter attached a “Fact Check” notification to President Trump’s tweet which included misinformation about mail-in voting.

The Pandemic will Hasten Changes in PR and PR Agencies

May 27th, 2020 by

It is clear that until the pandemic is over, the world will experience constant change and heightened uncertainty. This should be good for PR, as demand for strategic communication will remain strong. In addition, there will be plenty of changes in how PR looks and functions once the pandemic subsides.

franklin templeton

Franklin Templeton Issues Timely and Effective Crisis Response Following ‘Central Park Karen’ Incident

May 27th, 2020 by

On Memorial Day, a video went viral of a white woman, Amy Cooper, calling the police in New York City’s Central Park on a black man, Christian Cooper (no relation) after he asked her to leash her dog in a leash-required area. The video sparked widespread outrage at Ms. Cooper’s racist report, with some lawmakers calling for false calls to law enforcement like Amy Cooper’s to be classified as hate crimes. Franklin Templeton, Cooper’s employer, enacted a rapid crisis response.

NYSE Chief’s Reopening Message as Bullish as the Market

May 26th, 2020 by

There’s no more iconic symbol of US business than the NY Stock Exchange (NYSE). Specifically, its floor. That floor reopened today. How its president Stacey Cunningham communicated it likely will serve as a template for other businesses.