Crisis Management

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July 4th 2024 president Joe Biden and First Lady Dr. Jill biden hosted a barbecue with active-duty with military service members and their families at the White House in Washington DC

Leadership Crisis Lessons from Biden’s Presidential Campaign

July 16th, 2024 by

This “live action case study” following President Biden’s recent campaign decisions has a lot to teach PR pros about leadership communications and crisis management.

Cover of the Economist with a walker with a Presidential seal on it for the cover story, No Way to Run a Country

PR Roundup: Economist’s Ableist Cover, 7-Eleven Day, Edelman’s Report on Business and Racial Justice

July 11th, 2024 by

This week’s PR Roundup features a look at The Economist’s poor choice for a publication cover, 7-Eleven Day and its heartwarming partnership and Edelman’s newest Trust Barometer report on business and racial justice.

doctor reading and scrolling through a tablet reading healthcare internal communications

The Impact of Digital Innovation on Healthcare Industry Communications

June 25th, 2024 by

While healthcare technology shows promise and positive results, the market still faces many challenges which PR teams must navigate.

Professional microphone and headphones podcast station

PR Roundup: McAfee Screws Up—Again, Executive Resonance Report, PRMuseum on the Move

June 6th, 2024 by

This week’s PR Roundup looks at ESPN personality Pat McAfee screwing up—again, a new report from KWT Global on executive resonance and a new partnership between PRSA and the PRMuseum.

Reputation Repair: The Potential and Limits of Boeing’s Next CEO

June 4th, 2024 by

Gaining back the trust of Boeing’s shareholders, employees, customers and passengers will require three steps, our author writes: acknowledgement, remediation and communication—otherwise known as ARC, or creating the ARC of success. Here’s how the company’s new CEO could proceed.

PRNEWS Announces 2024 Top Women in PR

June 4th, 2024 by

Meet the 2024 PRNEWS Top Women—the supportive, innovative, inspiring women making an impact on their organization, whether that’s leading the brand out of a crisis, breaking into new markets, engaging a new audience or mentoring other colleagues.

Scarlett Johansson is not happy that OpenAI released an AI voice very similar to her own.

PR Roundup: OpenAI Angers Scarlett Johansson, Best Times to Post on Social, Healthcare and Influencers

May 23rd, 2024 by

This week’s PR Roundup looks at OpenAI’s response to ScarJo, the next chapter for healthcare, influencers and agencies, and new data on when to post to social media.

Musician Sean 'P.Diddy' Combs

Diddy’s Apology Disaster: 4 Lessons in What Not to Do

May 21st, 2024 by

The internet is fuming with criticism over Diddy’s recent apology for physically abusing his ex-girlfriend. The apology, awkwardly timed after video evidence surfaced, reads more like a self-help infomercial than a genuine expression of remorse.

e.l.f. Beauty's Too Many Dicks campaign on display in New York City's financial district shows the lack of diversity on corporate boards.

PR Roundup: KC Kicker Misses, So Many Dicks, Oreo Dominance

May 16th, 2024 by

This week’s PR Roundup looks at KC Chiefs kicker Harrison Butker going viral for conservative speech, e.l.f. Beauty’s commitment to DEI with a blatant campaign and the reigning social media snack champion. 

Cup of iced medium coffee or Frappuccino with cream and chocolate sauce on wooden counter at cafe or coffee shop.

Starbucks’s PR Blunder: Blaming Customers Equals Trouble

May 14th, 2024 by

What compounds the problem and leads to the worst kind of viral media coverage is company leadership shirking accountability by saying sales dropped due to impatient Starbucks customers.