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Building relationships with journalists is the lifeblood of PR pros. Yet communicators seem to make the same mistakes over and over when interacting with journalists. Here are four of the most common miscues and some simple ways to rectify them.

Mark Zuckerberg’s op-ed in the Washington Post made a strong call for social media regulation in four areas—harmful content, election integrity, privacy and data portability. But while vape maker JUUL got ahead of regulation in a smart way, the same PR tactic fell flat for Facebook. Here’s why.

Veteran PR pro Arthur Solomon continues his traditional review of headlines that were instructive to young communicators. In truth, they’re good lessons for all PR pros. The first headlines offer lessons in career management, media relations and crisis response.

PRNEWS asks movers and shakers in the PR and communications industry to share a little bit of their personal history and personality through answering a series of 10 questions.

What’s next for PR? Why not ask a futurist! Scott Steinberg is regarded as one of the world’s most celebrated business speakers, futurists, authors and strategic innovation consultants, as seen in 600+ outlets from CNN to Time and The Wall Street Journal. Here’s a sneak peek at his keynote for PRNews’ upcoming Measurement Conference.

Here at PR News, we see such corporate pranks as a perfect window into the optics of humor and how they can, or can’t, work in your external messaging. Following last year’s April Fools’ Day recap of the good, the bad and the ugly, let’s look at some of this year’s campaigns that had us splitting our sides, and others that made our stomachs churn.

Sure, air disasters take a long time to investigate, and much of what’s being said now on behalf of Boeing is speculation to mitigate the crisis until they have real answers. Some big companies are wary of admitting their faults, making the need for true oversight all the more pressing. But when it happens, oh how positive the results can be.

Large companies often fail at crisis management because they view the situation only from their perspective. A more successful crisis-management effort considers the views of external stakeholders. In addition, several exercises can help communications teams boost speed and confidence during a crisis.

Google launched a $300 million news initiative just more than one year ago, including a product called News Consumer Insights. It allows publishers to crunch raw data from Google Analytics into insights around lead generation, audience segments and who’s paying for their premium content. Building on its commitment to that tool, Google just released a tool called Realtime Content Insights. While NCI is still useful for business development and looking at the longview, the RCI tool will help writers, editors, content producers and social teams make analytics-based decisions in the moment.

It’s a dirty, little secret that veteran PR pros know, but newcomers, fresh from communications school, might not: it takes more than good work to advance your career. Veteran PR pro Arthur Solomon lets us in on several ways to bolster your PR career. His top tips include building strong relationships and always making your client look good.