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Pinterest’s ‘Compassionate Search’ Reminds Us What Customer Care Really Means

July 23rd, 2019 by

Digital platforms are constantly rolling out new products and services to improve the user experience, but seldom do those new features consider the user’s experience off the platform. That’s where Pinterest, a social platform that organizes images on a digital corkboard, has broken new ground. Yesterday, its product team announced “an entirely new experience centered around emotional wellbeing,” reports Wired. “When you type in an anxiety-related query—something like ‘work anxiety,’ or ‘dealing with stress’—Pinterest will now display a box above the stream of pins.”

Why YouTube Can Be More Profitable For Farmers Than Agriculture

July 22nd, 2019 by

Yesterday, Bloomberg cited a 2018 Pew Research Center study that found YouTube to be the most popular online platform among those in rural America—at 59 percent—drawing more eyes than Facebook, Instagram, Twitter and more. This trend comes bundled with some strong takeaways for communicators about why how-to, service-oriented content always does well and why YouTube is a more powerful platform for engagement than many PR Pros realize.

First Person: Andrew Bowins, SVP of Comms at the Entertainment Software Association

July 22nd, 2019 by

In this regular feature, PR News asks movers and shakers in the industry to share a little bit of their personal history and personality through answering a series of 12 questions.

How Condé Nast Used Pinetrees to Grow Search Traffic

July 19th, 2019 by

More, more, more seems the catchphrase of the digital way of life. Perhaps, though, we’ve reached an inflection point. Several social media and digital thinkers lately have started to espouse the need for a less-is-more viewpoint. The latest is John Shehata, a Condé Nast VP, who argues that instead of creating more and more content that few will read, a path to success is to use SEO analysis to pick evergreen content that can be strategically refreshed and re-published.

Why The Rise of Femvertising is Good PR

July 19th, 2019 by

For the better part of the century, women have been underrepresented in every corner of the market, plastered into the rigid roles of the cleaning moms, loyal wives, and unintelligent accessories to men. This inequality has been expressed through hyper-sexualized ads and subtler degradation in the mainstream media. So, how will PR respond to this change, heated by the fury of millions of women exhausted from being inaccurately characterized and appealed to?

What Ogilvy’s Border Patrol Work Says About Clients With Shared Values

July 18th, 2019 by

PRNEWS has learned that, as the story of Ogilvy’s work with the Customs and Border Patrol broke, its Mexico division is also winning awards for work with clients like the Refugee Nation Olympic team and AeroMexico, whose primary advertising campaign criticizes President Trump’s immigration policies.

What Minecraft Taught Group Nine Media About the Importance of Analytics

July 18th, 2019 by

Social media guru and Thrillist audience development director Erin Weaver served up wisdom backed by personal flare at PRNEWS’ Digital Bootcamp yesterday, emphasizing the value of content and illustrating for the audience why excelling at Google Analytics is a goal worth prioritizing.

Five Ways to Know When It’s Time for a Company to Rebrand

July 17th, 2019 by

Change is an inevitable part of business. Markets and companies mature, tastes change, competitors emerge, reputation issues argue for a name change. But when is the right time for your brand or organization to rebrand? 5WPR founder/CEO Ronn Torossian offers five signs that might indicate it’s time for a company to rebrand.

PRNEWS Honors Incredible Women Leaders in Healthcare Communications

July 17th, 2019 by

Healthcare is without a doubt one of the most impactful, polarizing and challenging spaces in which to work in PR. And being a woman in any industry is also a challenge. At the Women in Healthcare Communications Awards Luncheon at the Yale Club, PRNEWS recognized a handful of women who are not only owning their senior communications leadership roles in the healthcare space, but also striving in their jobs to improve the health and wellbeing of us all.

How to (Finally) Master Social Influencer Metrics

July 16th, 2019 by

You want to get this social influencer thing down. We all do. But not everyone can get George Clooney to push their wares, like Nespresso did. Still, you’ve got good products and you need to get the word out. So how do you choose the ideal influencer? And more importantly, how can you tell if your choice was the right one?