In late February, coronavirus was starting to pierce the US zeitgeist. Garland Stansell, the PRSA chair and a veteran health care communicator, told us then that producing a consistent message is critical to communications during… Continued
Media Relations
Mixed Message Again, Poll Shows Americans Split on Washington’s Virus Response
April 19th, 2020 by Seth ArensteinIn what’s been a regular occurrence for months, inconsistent messaging from the White House about the novel coronavirus continued during the weekend, resulting in a confused public.
The Census Breaks Through as the Shut-Down Remains Incomplete and Trump is Unmasked
April 17th, 2020 by Seth ArensteinThe US Census Bureau must communicate the need for Americans take part in the decade’s first census, Census 2020.
For Cruise Lines and Others, A Day of Reckoning Will Come
April 17th, 2020 by Seth ArensteinWhile now is not the time to hold employers and governments accountable for their actions during the early days of the virus, that moment will come.

Executing an Effective Virtual Media Tour During a Pandemic
April 16th, 2020 by Samiha FarihaExecuting a media tour in normal circumstances isn’t easy. But what about a virtual media tour in the middle of a public health crisis?
Stimulus Rollout Leaves Citizens with More Questions than Checks
April 16th, 2020 by Nicole SchumanMany Americans awoke April 15, on what is normally Tax Day, hoping to find an emergency stimulus payment of up to $1200 in their checking accounts.
Michigan Governor Gives Masterclass in Responding to Public Demonstration
April 16th, 2020 by Nicole SchumanThere have been examples of good communications and communicators during the pandemic. Governor Andrew Cuomo and Dr. Anthony Fauci come to mind. Add Michigan Governor Gretchen Whitmer to the list.
Keep on Keeping on: PR Pros Pitching More During Virus
April 16th, 2020 by Seth ArensteinThere are two basic ways pitching pros can react to the novel coronavirus: hide or continue working.

PR Pros Adapt Pitching and Messaging Frequency to Pandemic
April 15th, 2020 by Nicole SchumanOne of the top questions on PR pros’ minds is how often they should be pitching to the media. In the middle of the pandemic, when the public is hungry for the latest COVID-19 information, communicators, particularly those whose field is unrelated to healthcare or finance, may feel unsure. PR pros we interviewed advised returning to media relations’ basics, mixed with empathy and patience.
Sentiment Roundup: Consumers Appear Hopeful; Interest Groups Make Waves on Social
April 15th, 2020 by Sophie MaerowitzIn the second week of its COVID-19 consumer survey effort, the Ad Council’s survey shows consumers are feeling hopeful despite troubling statistics from global and local health authorities.