We praise PR for the good it does. So, we must report when members of the profession act badly. This week was one of those times.
Crisis Management
Actions, Dialogue Speak Loudly in Spotify-Rogan Incident
February 17th, 2022 by Mike EmeryDoes the Joe Rogan-Spotify incident signify a turning point for crisis communication since both Rogan and Neil Young emerged victorious?
Levi’s Exit Adds Fuel to Employee Activist Fire
February 16th, 2022 by Sophie MaerowitzErstwhile Levi’s brand president Jennifer Sey published an essay announcing her resignation from the company, reviving unanswered questions about employee activism.
Wordle Transition Provokes Discussion on Mergers and Acquisitions
February 15th, 2022 by Nicole SchumanWhile it may look like just a bug in a simple game, the NYT Wordle transition can provide some good PR lessons for mergers and acquisitions.
Crisis Mitigation: A Two-Way Street for CEOs and PR Pros
February 15th, 2022 by Deborah HilemanPR executives, collaborating with risk management, HR and other key functions, can play a critical role in identifying and recommending action to address external and internal threats (including toxic people). Unfortunately, organizations routinely underfund communication and related positions that can deliver intel that helps executives make better-informed decisions before they create a reputation crisis.
Post-Crisis: Debrief in 2 Parts, Include Lawyers and Avoid Finger-Pointing
February 15th, 2022 by Seth ArensteinThis edition’s dialogue looks at post-crisis debriefs. Our dialoguers April Margulies, founder, Trust Relations, and Thomas Graham, president, Crosswind Media & Public Relations, tell us it’s often a chore to schedule post-crisis sessions.
You Need to Take a Risk Retreat
February 15th, 2022 by Brett BruenOne of the best ways to prepare for your company’s next crisis is to simply walk away and take a risk retreat.
PR Has a Crisis Connection to Valentine’s Day
February 14th, 2022 by Seth ArensteinCommunicators have a special talent. They alone can stitch together love, PR crisis, email and chocolate. Here’s how.
Crises Linger for Confused Spotify, Tone-Deaf Better.com and Rugby Team
February 14th, 2022 by Seth ArensteinIn gest, but only partly, the last weeks of 2021 and first days of 2022 offer enough botched PR and PR crises to assemble a March Madness-style ranking.
Goodell’s Annual Super Bowl Presser a Lesson in Contrasts
February 10th, 2022 by Nicole SchumanThe NFL commissioner’s pre-Super Bowl press conference was long on promises and short on solid solutions.