Many reputation crises occur when executives either get bad advice or fail to heed good counsel. In some cases, executives don’t even seek advice. Perfect example: Better.com CEO Vishal Garg and his dismal behavior, firing 900 employees coldly during a Nov. 2021 Zoom call.
Better.com’s board added insult to injury early in 2022. It reinstated Garg following his sessions with an executive coach during a board-ordered “break” from CEO duties. In addition, the board claims it will implement a “respectful workplace training program.”
But how effective can training programs be when a disrespectful CEO still heads the company? Healing an ill corporate culture requires change at the topmost level of the company first. Without that, workplace training programs are window dressing.
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