The concept of transparency is a PR maxim. China’s attempt to silence its bad economic news shows you can run but can’t hide.
Crisis Management
[VIDEO] PRNEWS Live Mixes Hispanic Heritage Month with Reputation Repair
October 14th, 2022 by Seth ArensteinAs we celebrated Hispanic Heritage Month, PR pro Marco Gonzalez discussed regaining trust in the wake of the LA City Council debacle.
LA Council’s Racism Offers DEI, PR Crisis Lessons on Indigenous Peoples Day
October 10th, 2022 by Seth ArensteinCommunicators know about inclusivity and DEI. Today saw a news story that pushed against inclusivity. Perhaps it made Indigenous Peoples Day the saddest one in the holiday’s short history. It was filled with irony and a few PR lessons.
Waffle House Delivers Masterclass in Crisis Management
September 29th, 2022 by Nicole SchumanWaffle House looks good on several fronts—protecting employees and customers from going out in a hurricane, while gearing up quickly in the aftermath.
As in the Business Sector, Preparation is Essential for Nonprofits Navigating PR Crises
September 22nd, 2022 by George HajAs in the business world, the best way nonprofits can withstand a PR crisis is through preparation. Here are several options that will help.
DirecTV Misses the Mark on Timely Crisis Response
September 19th, 2022 by Nicole SchumanDirecTV failed to provide NFL Sunday Ticket users a timely response on why its product did not work for a second consecutive Sunday.
Volatile Markets Cause Pressure for Biden, Brands
September 14th, 2022 by Nicole SchumanRegardless of what President Biden says, organizations are responsible for communicating important information to shareholders.
Why King Charles III Walks a Delicate PR Tightrope
September 13th, 2022 by Evan NiermanContent is king. The early days of King Charles’ reign demonstrate he has the content–experience and technical expertise–of a savvy monarch. His scandal-prone family needs it.
Avoiding Communication Crises with NIL Campaigns
September 6th, 2022 by Nicole SchumanIt’s time for communicators to sharpen their pencils, dust off their notebooks and pay close attention to the world of NIL.
The Long and Short of Crisis: It’s the Drips that will Kill You
September 6th, 2022 by Katie PaineThe advantages of promptly addressing PR crises are apparent. Yet, some people and their companies just don’t learn.