This week’s PR roundup considers how some pre-planning for Fox News, MillerKnoll and the FTC could benefit crisis outcomes.
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PR Roundup: Bud Light Outrage, NPR Quits Twitter, and Pitching Responses Slow
April 13th, 2023 by Nicole SchumanPRNEWS reviews the outcomes of brand and consumer outrage, as well as the Propel Q2 Media Barometer, in this week’s PR Roundup.
Why Owning Your Media is Critical in an Age of Uncertainty
April 5th, 2023 by John GuilfoilWith so much uncertainty surrounding Elon Musk’s Twitter and in light of new API restrictions, our author points out the importance of a website-first strategy and explains why relying too heavily on the social media giants can have disastrous effects.
Your Metrics are Junk, Celebs are Toxic and Other Lessons from a Terrible Year
January 3rd, 2023 by Katie PaineFew thought 2022 would eclipse 2020 and 2021 as a year of PR crises. Wrong. Fortunately, 2022 brought useful lessons for 2023. So, begin 2023 correctly: measure reasonably, use appropriate platforms and own your mistakes promptly.
For 2023, PR Pros See Rise in Measurement and Data, Authenticity and Trust
December 20th, 2022 by Seth ArensteinPart of what PR pros do is look ahead, providing insight about the future for those they counsel. Accordingly, we offer more 2023 predictions as the year draws to a close.
Zuckerberg, Musk and Layoffs: How to and How Not to Deliver Bad News
November 14th, 2022 by Deborah HilemanConducting a large layoff is a challenge many executives may face. But delivering this news need not result in a reputation crisis.
How Ukraine’s Social Media Playbook Bolsters Western Support
November 10th, 2022 by Alden DanielFinding the correct tone for your organization’s social posts is an important part of breaking through the noise and capturing consumer engagement. In the midst of a war, three light-hearted tweets from Ukraine succeeded.
Branding Expert Says Twitter’s Damaged Trust is Recoverable
October 28th, 2022 by PRNEWSBranding expert Mario Natarelli concedes the unseemly details that emerged during Elon Musk’s forced acquisition of Twitter damaged brand trust. Yet he’s confident Musk and Twitter can regain that trust by focussing on what Twitter does well and improving the platform.
Perhaps Musk-Twitter isn’t a Crisis, Yet Chipotle’s NY Settlement Could Spark One
August 16th, 2022 by Seth ArensteinIn this edition of Crisis Averted, we’ve picked examples where we admit a PR crisis hasn’t occurred. Instead, they’re instances where something happened and the aftermath seems ripe for crisis. So, this month’s feature requires a question mark and could read: Have We Averted a Crisis?
Twitter Hack Reminds PR Pros to Stay Vigilant
July 16th, 2020 by Sophie MaerowitzPR professionals representing the country’s largest public figures are likely having a rough week after a wave of cyberattacks on Twitter. Around 4:00 p.m. Eastern on July 16, tweets from celebrities including Kim Kardashian West, Joe Biden, Bill Gates and others started rolling in, asking Twitter users for Bitcoin donations in service of “giving back to the community.” These celebs would double donations to the unnamed “community” cause, the tweets read. All told, hackers made off with nearly $120,000, The Verge reported.