PR Insiders

Lessons Earned: When Being Fearless is The Right PR Choice

December 9th, 2019 by

In our regular Lessons Earned feature, former Cargill and State Farm CCO Mike Fernandez recalls three examples when it was advantageous to be fearless. This attitude led a 23-year-old Fernandez to confront a senior member of the Senate. It also prompted him as a new CCO at two well-known companies to whack at sacred cows.

Eight Questions PR Pros Should Ask to Uncover News in any Sector

December 6th, 2019 by

Not every PR project or new client is glamorous. On the other hand, PR pros exist to generate coverage, among their many other duties. Here is a series of 8 questions that will help communicators unearth news and interesting story material in any sector. You should ask them of your executives twice monthly. At least.

Three Ways PR Can Use Data to Improve Performance

December 2nd, 2019 by

In this mini-case study about higher education, FleishmanHillard SVP Brendan Streich offers three ways PR is using measurement to help academia improve communications as well as other facets of college and university operations.

How Demographics and Firmographics Help Measure Earned Media

November 26th, 2019 by

The C-suite increasingly is asking communicators to supply more authoritative data about their efforts, particularly in earned media. New demographic and firmographic technologies can help identify audience personas and find potential new audiences.

Tips from the Crisis Firing Line: A Communicator Speaks

November 25th, 2019 by

Imagine a crisis resulting in a death is part of your first day on the job as a communicator. That was the case for David Gaier, a former chief of communications at NRG Energy. He offers lessons learned and crisis preparation tips after years on the job.

Social Media Tips as the World Turns Purple Again

November 20th, 2019 by

If you’re seeing purple today there’s nothing wrong with your eyes. It’s World Pancreatic Cancer Day 2019, and purple is the designated color for the awareness campaign associated with this deadliest of cancers. Hill+Knowlton managing director Larry Krutchik offers social media lessons learned during the 2018 effort.

What to Say and What Not to Say During an Interview for a PR Job

November 12th, 2019 by

“If you want loyalty while working at a PR agency, bring your dog to the office.” That’s the advice of veteran PR pro Arthur Solomon. In addition to his words of wisdom about loyalty in PR, or the lack thereof, he offers advice about what to say and things to avoid when you’re in job-hunting mode. And you should be job hunting pretty much all the time, he says. Hey, that dog could really come in handy.

Lessons from the Front Lines: Public Affairs and the Military

November 11th, 2019 by

Imagine practicing PR when your organization’s business objective is protecting democracy and defending millions of lives. Veterans Day affords us a moment to reflect on the 4,000 men and women who make up the U.S. military’s public affairs team. Many of us might be surprised to discover how some of the work they carry out is similar to what we as strategic communicators do every day.

PR Lessons from G/O Media’s Fallout with Deadspin Staff

November 7th, 2019 by

We’re guessing the sudden and untimely death of Deadspin (no pun intended) as a purveyor of no-holds-barred sports and social commentary will provide a case study for business students in what not to do with a successful endeavor. This post, from PR pro Dave Dykes and PRNEWS staffer Nicole Schuman, argues that the incident also offers a bevy of PR lessons.

Three Ways to Make Competitor News Work for Your Company

November 6th, 2019 by

Most companies remain silent when a competitor makes news. An unorthodox approach is to seize the moment to get your company’s views and executives into the conversation. Just as important is to make sure your customers are aware that you have their best interests in mind at a time of unsettling industry news.