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We’re down to just two contenders in PR News’ 2018 Most Overused PR Words & Phrases Tournament: “thought leader” and “engage.” PR News’ community on Twitter has been voting for the past several weeks through four rounds of brackets. This time around “thought leader” bested “industry-leading,” and “engage” edged out “elevate.” The shockers of this year’s tournament so far are the relatively early exits of “at the end of the day” and “quite frankly.”

PR News’ recently published Influencer Marketing Guidebook details the power of nano-influencers who are not traditional internet personalities but still wield influence online. And though these are average people who may be against using conventional marketing tactics in their internet communities, businesses can still find ways to work with nano-influencers without overstepping bounds. Here are five ways brands can leverage their nano-influencers.

Several early media reports about yesterday’s awful shooting at YouTube headquarters in San Bruno, CA, linked the alleged shooter’s actions to YouTube policies on monetization of videos and prohibiting gun-related content. In reality the shooter likely was mentally disturbed as there can be no justification for shooting at innocent people. What can brand communicators learn from this incident?

A few years back, the conventional wisdom was brands were better off staying as far away from social and political issues as possible. In many cases, it’s still the advice communicators and marketers advocate. For example, … Continued

More organizations are increasing their social media marketing dollars—though it remains a small part of the overall budget—while LinkedIn has become a more important part of the marketing mix, according to a recent survey conducted by the Social Shake-Up Show.

Snapchat has released two new features, one that allows users to video chat with up to 16 friends and another that provides the option to tag users in Stories. While Instagram already offers the latter feature, Snapchat has beat its chief rival to the video chat space…at least for now. One thing’s for sure: This arms race is far from over.

Employee experience has emerged as a key focus for companies seeking to improve strategy execution and financial results. What are the best ways to improve the employee experience and measure it? Institute of PR Measurement Commission member Patricia Bayerlein provides tips.

How do you grow an audience? In social media you post content to raise brand awareness. Kylie Cosmetics, Kylie Jenner’s company, writes its own rules. It increased the amount of content on its site by 1 percent from 2016 to 2017. It grew its audience 129%.

We know that we should eat healthier and exercise more, but the vast majority of us do not. New surveys show people lack trust in Facebook’s handling of their personal information. Does this mean they’ll no longer use it as much? And what does a reduction in trust mean for a brand? We tackle these and other questions.

Created early in March, global communications agency Burson Cohn & Wolfe (BCW) unveiled its Asia-Pacific leaders as we went to press. Matt Stafford, president, Asia Pacific, BCW, said the merged firm’s Asia market leaders are in place and “most of our teams have already begun to move into the same office.”