Our contributor argues qualitative consumer research has its limitations, chief among them that consumers don’t think or talk in insights.
Measurement

The Best Place to Look for Consumer Insights May Not Be Where You Think
September 18th, 2023 by Lynn Altman
How Business Intelligence Data Helps Prove the Value of PR
September 13th, 2023 by Erika BradburyPRNEWS held a virtual roundtable with the 2023 Data & Measurement Game-Changers to discuss the value of predictive metrics in media analysis and crisis mitigation; the importance of incorporating a multitude of tools to ascertain sentiment; and resources that communicators can leverage to brush up on their measurement know-how.

Data Roundup: Influencers, Diversity are Essential; PR Ethics Needs a Closer Look
August 31st, 2023 by PRNEWSSprout Social takes a look at the influence of influencer marketing; the Institute of Business Ethics examines ethics codes at 24 PR associations; and a recent Harris Poll, in partnership with the Black Economic Alliance, take a look at attitudes relating to diversity in corporate America.

The Obsession with Generative AI is Part of a Broader PR Problem
August 30th, 2023 by Joe ZappaMarketers and PR pros often become obsessed with tactics to the detriment of strategy. Generative AI is just another tool, reminds our author. The most impactful PR professionals will take advantage of tools to achieve strategic objectives without getting blinded by the latest shiny objects.

5 Must-Haves for Your Digital Marketing RFP
August 17th, 2023 by Jill MarriottThe right agency will help you expand your online presence, increase traffic to your website, and ultimately boost your bottom line. When it comes to selecting the right agency, though, the process can be overwhelming. Here’s how you can ensure your business is making the right decision.

Turning Survey Data into Media Coverage
August 2nd, 2023 by Jeffrey HenningBy setting goals, designing and fielding the survey, developing campaign assets, writing the news release and adapting and re-using content, survey data can be leveraged to generate meaningful media attention.

How to Incorporate Corporate Affairs: Q&A With Synchrony EVP, Susan Bishop
August 1st, 2023 by Erika BradburySynchrony recently promoted Sue Bishop to EVP, Chief Corporate Affairs Officer. In this position, she will establish a new Corporate Affairs office, “to address growing opportunities and complex issues shaping today’s global business environment.”

How Data Can Help Inform International PR Campaigns
July 17th, 2023 by Frank AhrensCommunications professionals can use data to craft strategic plans for foreign country clients that surgically apply resources to areas that matter most to them.

The Importance of Research in a Successful Public Affairs Campaign
July 11th, 2023 by Bonnie McLaughlinOur author provides four tips to building a successful public affairs campaign.

What Communicators Need to Know for the Google Analytics 4 Conversion
June 27th, 2023 by Nicole SchumanWe asked a few PR measurement experts for tips on making the switch to Google Analytics 4. While GA4 is for everyone, they’ve based their advice on what communicators need to know.