CEO turnovers are becoming an increasingly common occurrence in the business world. From a messaging standpoint, what’s most important when it comes to leadership changes is how the news is communicated to stakeholders, especially to internal employees. Change can be scary, and it is crucial to ensure the company’s workforce understands what’s going on, how it will impact them and the organization as a whole and how the transition process will take effect.
Latest Posts
How to Leverage Interactive Content in Your Press Release
August 3rd, 2018 by Justin JoffeIf you’ve watched a television show on-demand or streamed a popular YouTube video over the last few years, you’ve also likely been prompted to interact with a video ad. Given that engagement is a far more telling insight than mere views, the benefits of having your audience interact with your content are numerous. Interactive content generates four to five times more page views than static content according to LinkedIn, thus facilitating the first, and one of the most challenging, steps in the customer journey—engagement.
4 Steps to Deploying a Potent SEO Action Plan
August 3rd, 2018 by Sophie MaerowitzHas your organization ever held meetings about improving web traffic, but let the implementation of SEO strategies fall by the wayside? If so, you’re not alone. Here are four recommendations for communicators seeking to drive better SEO practices across their organizations.
A Step-by-Step Method to Leverage a Book into Media Coverage for Your Executive
August 3rd, 2018 by Ned Barnett, APRThere are few things more effective at establishing topical media credibility than a book. When an executive is a published author, answering the question, “Is this person a valid and credible source?” becomes far easier. While it isn’t easy to convince an executive to write a book, crafting one from blog posts your executive has created can be remarkably straightforward.
What PR Pros Can Learn from the CVS-American Cancer Society Partnership
August 2nd, 2018 by Seth ArensteinFrom a business perspective, many people thought CVS was crazy to remove tobacco products from its shelves back in September 2014. Today the country’s largest pharmacy chain doubled down on its bet, announcing it will pledge $10 million to the American Cancer Society in an effort to help people lead healthier lives. Whatever else you want to say about CVS, it knows how to do CSR.
Internal Communications Lessons From Leaked Google Report
August 2nd, 2018 by Hayley JenningsFollowing a report based on leaked internal Google documents about plans to launch a censored version of the search engine in China, some Google employees are less than impressed. The project (code named Dragonfly in confidential documents) was started in the spring of 2017 and had been confidential within the company, save for a small portion of Google’s large, multinational workforce, until this week.
How to Craft a Communications Dashboard Tied to Organizational Goals
August 1st, 2018 by Hayley JenningsIf you’re overwhelmed with the number of analytics tools available on the market for communicators, you’re not alone. Between free options like Google Analytics, paid platforms like Meltwater and Adobe, and native analytics on social media sites, it can be a challenge to determine where to look to find the data that’s important to your team and company. Especially if it turns out that the metrics you need can’t all be found in one place. But, if utilized correctly, this can be a boon rather than a burden.
MoviePass Letter to Customers is First Step to Save Its Reputation
August 1st, 2018 by Seth ArensteinMoviepass’ current woes are partly poor communications, and partly bad policy. It’s difficult to find an article today about MoviePass without also seeing descriptors attached to the brand such as “troubled,” “floundering,” “coming under renewed scrutiny” and “cash-strapped.”
What Communicators Can Learn From How CBS Handles the Moonves Situation
July 31st, 2018 by Seth ArensteinA PR crisis often becomes a media feeding frenzy. When the crisis involves a media brand and a CEO, it’s a frenzy run amok. Media, like PR, usually abhors being the story. The sexual harassment allegations against CBS chief Les Moonves are far more than the story of a top media executive and his brand wishing to stay out of the news, though. Communicators will be watching closely to see how CBS talks about this crisis, although the network might not be allowed make all its own choices.
3 Takeaways for Communicators From U.S. Sen. Warner’s Paper on Social Media Regulation
July 31st, 2018 by Justin JoffeSen. Mark Warner of Virginia, the top Democrat on the Senate Intelligence Committee, has released a policy paper proposing 20 different paths toward social media regulation. In the paper, Warner divides his proposals into three categories: combating disinformation, protecting user privacy and promoting competition in the tech space. Here’s what the paper’s key points mean for communicators.