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Every fall in NYC, PR News celebrates the agencies with exceptional campaigns at our Agency Elite Awards, which benchmark excellence in PR agencies’ key practice areas, from advocacy, crisis communications and social media to internal communications, media relations and reputation management. As we head into judging phase for this year’s awards on November 20th, let’s look back at some of last year’s highlights.

We all face two big challenges: a flood of information at our fingertips, and less and less time to make any sense of it. So if your online newsroom isn’t visually appealing, easy to quickly navigate and useful, it’s likely you won’t reach the audience and media you’re targeting. Here are some quick tips from experts to ensure your brand newsroom isn’t costing you any opportunities.

Putting Facebook’s problems with inconsistent messaging aside, the “platform vs. publisher” debate has considerable relevance for PR pros, whose success in Media Relations largely depends on building out some variation of a PESO strategy that involves a traditional ad spend, an earned media component, solid SEO and robust owned content delivery channels. Communicators are in a position to become influencers of Facebook’s policy, not just through their partnerships with marketing and ad spends, but by treating the ubiquitous social network as a “publication” and not a “platform.” Here’s why.

In this regular feature, PR News asks movers and shakers in the industry to share a little bit of their personal history and personality through answering a series of 12 questions.

Brands taking a position on social or political issues has been all the rage. Alan Jope, the new Unilever CEO, might be pushing things to the next level. At Cannes Lions he said Unilever will “dispose” of brands that lack purposeful messaging. Is this strong statement a shot across marketing’s bow?

On July 16 PRNEWS will honor some of the best female communicators in healthcare during its Top Women in Healthcare Communications awards luncheon. NY’s Yale Club will be the venue. Ahead of that gala event, we asked a trio of healthcare communicators, who also will help us present the awards, about how to break through the noise of the internet and maintain the human touch.

Right or wrong, many executives think the only media that matters is the Wall St. Journal and the NY Times. OK, so how do PR pros get their brands a mention in one of those papers? We turn to someone who’s climbed that mountain. Frederik Bjørndal, who heads press relations for N. America and Europe for Novozymes, a Danish biotech firm, provides his checklist for getting major media coverage.

In this business, change is the only constant. It’s a truism, but it’s for real. Will you be stuck with the minions defending the indefensible? Or will you be in the change vanguard? It’s an easy choice. All you have to do is forget everything you learned.

Google has several enterprise-level tools that require a budget, but many of its tools—including Data Studio, recently graduated from beta—are completely free for the time being. Our roster of SEO and Analytics pros will be discussing some of these tools next month at PRNEWS’ Digital Boot Camp: Using Google Tools for Communicators, July 17 at NYC’s Yale Club. Ahead of the boot camp, though, there’s no reason why you shouldn’t feel empowered to start familiarizing yourself with these tools now. Communications professionals would be well-served to start experimenting with Google’s latest offerings, tinkering with messaging placement and delivery to see what resonates most with audiences.

Big corporations can often find themselves in the middle of a crisis, whether intentional or unintentional. Google’s success contributed to the dominant wealth of Silicon Valley, and the corresponding real estate increases. Other companies have also been caught in the crosshairs of natural, ethical and cultural disasters. Their response or silence can determine future success. What are the key tactics for companies to emerge graciously from a fall from favor?