A PR and marketing maxim holds that you can never know too much about members of your audience. With so much possibly changing during the pandemic, what PR pros and marketers know about their audiences… Continued
Reputation
A Pox on Both Your Houses: PR Pros Split on Reputation Hit from PPP Debacle
April 30th, 2020 by Nicole SchumanThe federal government that created the flawed small-business loan program and large brands that received the money will suffer reputation damage equally, senior PR executives said in a PRNEWS survey. Essentially split down the middle,… Continued
Poll: Will Brands Suffer Reputation Damage from the PPP Dust-up?
April 28th, 2020 by Seth ArensteinThe PPP loan program was supposed to help small businesses that the coronavirus ravaged. How, then, did ‘small businesses’ like the Los Angeles Lakers, Ruth’s Chris Steakhouse and AutoNation apply for and receive money?
Show Consumers How You’re Keeping Them Safe
April 27th, 2020 by Mark RenfreeIf you’re doing contactless pick-ups, taking online orders, having staff and shoppers wear masks and gloves and following protocols based on best practices for social distancing, your customers need to know.
Does Amazon Firing Show PR Counsel on Reputation is Moot in the New Normal?
March 31st, 2020 by Seth ArensteinAmazon yesterday confirmed it fired employee Chris Smalls, who organized a walkout at an Amazon warehouse in NY.
UK Prime Minister Kicks It Old School
March 30th, 2020 by Seth ArensteinIn addition, sometimes plain, old letter-writing works best. That’s the theory behind UK Prime Minister Boris Johnson’s letter. It was sent starting today to the country’s 30 million households.
Tributes Flood Twitter for #NationalDoctorsDay
March 30th, 2020 by Nicole SchumanCelebrities, politicians, athletes, spouses, healthcare staff and even pets took to social media today to share tributes, successes, joys and pleas to stay inside and help stop the spread of the virus.
Communicating from the Heart
March 29th, 2020 by Seth ArensteinAt a time when people the world over are concerned about their health and financial health, humanity in messaging is required.
The New Normal: UN’s Historic Ask of Communicators, Hoda Emotes, Pitching and Social Hold Tight
March 27th, 2020 by Seth ArensteinSince part of the new normal finds many of us at home, consuming media almost non-stop, the need for new ads and PSAs is rising.
TV Wrestles with Live Coverage of WH Virus Pressers
March 26th, 2020 by Nicole SchumanThis is especially important for TV news networks, where daily viewership continues to rise, with most people at home and many looking for the latest coronavirus information.