Prudential CCO: Communication is Critical to Business Ecosystems and Employee Experience

Editor’s Note: Prudential Financial is a Fortune 500 company that provides insurance and financial products to retail and institutional customers in the US and 40+ countries. It is one of the companies that suspended donations to lawmakers in the wake of violence at the U.S. Capitol Jan. 6.

Alan Sexton became its CCO late last year after joining the company in 2018. He reports to vice chair Rob Falzon. Prior to that he led the U.S. corporate and financial practice at Burson-Marsteller. Sexton believes PR pros, who work throughout the enterprise are vital to succeeding within business ecosystems. In addition, he’s tracking the employee experience in a WFH world, with an eye to avoiding cultural decay.