Regardless of where a crisis starts, the real-time nature of digital media means that social conversations will move faster than your company can make decisions.
Media Relations
This Behavior Cue Is Guaranteed to Make You Lose Credibility on Email
September 22nd, 2015 by Steve Goldstein“Mutuality Matters” author and Social Media Summit keynote speaker Kare Anderson discusses behavior cues that compel others to listen and respond to you, and those that drive others away.
The Epic List of Useless Words and Phrases (Continued)
September 22nd, 2015 by Diane SchwartzThere are many reasons people use clichés, catchphrases and trendy words of the day: it’s a communications shortcut, and for the most part it’s not illegal. Those are the only reasons I can think of. So, as in years past I present to you the Epic List of Useless Words, Sayings and Retorts. This is […]
The Epic List of Useless Words and Phrases (Continued)
September 22nd, 2015 by Diane SchwartzThere are many reasons people use clichés, catchphrases and trendy words of the day: it’s a communications shortcut, and for the most part it’s not illegal. Those are the only reasons I can think of.… Continued
5 Brand Identity Writing Tips
September 21st, 2015 by Julie LellisIt is the PR writer’s job to develop and craft relevant and potent messaging that reinforces identity. Here are some tips to help you write with identity in mind.
This PR Campaign Showed America Who Puts the Food on the Table
September 18th, 2015 by Mark RenfreeBayer CropScience tapped the agency Porter Novelli to engage consumers with information about American agriculture and celebrate the farming community.
How Saint Gobain and Brownstein Group Reintroduced a Brand to the World
September 18th, 2015 by Erin Allsman and Carmen FerrignoWhat do you do when you’re a multibillion-dollar corporation with hundreds of thousands of employees around the world and no one recognizes your name?
How to Plan for the ‘Golden Hour’ in Crisis Communications
September 16th, 2015 by Gene GrabowskiIn incident management, just as in emergency medical care, what you do in the first 60 minutes, or the Golden Hour, often determines whether your event remains manageable or erupts into a full-blown crisis.
5 Ways to Build Relationships With the Media
September 15th, 2015 by Richard BrownellMedia connections can help you get a story out to the masses, which in turn can earn you brand exposure and a wider audience.
4 News Writing Rules to Craft Irresistible Press Releases
September 14th, 2015 by Richard BrownellFollow a reporter’s rules for writing and you will increase the potential for exposure for your releases.