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Handle With Care: Communicating Social Media Metrics to Your Chief Executive

August 6th, 2012 by

While social media use among CEOs themselves lags, many chief executives still "get" social media, but require metrics that truly matter to the business.

Handle With Care: Communicating Social Media Metrics to Your Chief Executive

August 6th, 2012 by

While social media use among CEOs themselves lags, many chief executives still "get" social media, but require metrics that truly matter to the business.

The Most Annoying Sayings, At the End of the Day (Add Yours to this Epic List)

August 3rd, 2012 by

So here goes: I personally despise, at the end of the day, when people drop the ball, because, at this moment in time, it is what it is. Just sayin. In that paragraph above I include what I and countless others find to be among the most annoying saying…

3 Tips to Build Your Personal Brand on LinkedIn

August 3rd, 2012 by

LinkedIn, which just impressed Wall Street with its earnings report, continues to grow. Here are some tips to make the most of its many opportunities for personal branding.

When Customer Services, Social Media and PR Collide

August 3rd, 2012 by

UK-based mobile phone and broadband company O2 turned a PR disaster into a win by communicating with customers with a sense of humor and grace when its network went down

When Customer Services, Social Media and PR Collide

August 3rd, 2012 by

UK-based mobile phone and broadband company O2 turned a PR disaster into a win by communicating with customers with a sense of humor and grace when its network went down

3 Tips to Build Your Personal Brand on LinkedIn

August 3rd, 2012 by

LinkedIn, which just impressed Wall Street with its earnings report, continues to grow. Here are some tips to make the most of its many opportunities for personal branding.

Corporate Reputation and Single vs. Multiple Brands

August 2nd, 2012 by

Research shows that more single-brand companies promote and communicate the reputation of their company compared to multiple-brand companies.

Corporate Reputation and Single vs. Multiple Brands

August 2nd, 2012 by

Research shows that more single-brand companies promote and communicate the reputation of their company compared to multiple-brand companies.

Twitter/Journalist Olympic Dust-Up Highlights Important PR Point

August 1st, 2012 by

The world is all a-Twitter about Twitter because of British newspaper reporter Guy Adams, who had his Twitter account suspended for posting the work e-mail address of Gary Zenkel, head of NBC Olympics. On Friday of last week, Adams complained to his 4,…