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Will PR now Become Part of Apple’s Core?

February 6th, 2013 by

It may not equal Jonas Salk discovering the polio vaccine or Albert Einstein discovering the theory of relativity, but Apple Inc.’s recent discovery of public relations is worth noting. For years the technology and consumer-products giant was notorio…

While Face-to-Face Interaction Rules with CEOs, Social Media Engagement is Expected to Explode

February 6th, 2013 by

CEOs believe social media within five years will become one of the top two ways to engage customers, mainly at the expense of traditional media.

Reduction in Postal Delivery May Have a Big Impact on Your PR Efforts   

February 6th, 2013 by

With the USPS killing off Saturday deliver of first-class mail, questions abound for its communications strategy, and how PR pros will be affected by the change.

PR Needs to Mitigate the Negative Returns of Executive Rants

February 5th, 2013 by

What was the CEO of Tupperware thinking? On an earnings call last week the executive, Rick Goings, explained to a reporter why the company had flat performance in 2012. “We are a high-quality product and a brand,” Goings said. “Why do we do bette…

6 Secrets to Writing a Killer Synopsis

February 5th, 2013 by

A boring description of an interesting play or TV show will not have the desired effect on journalists—or their readers, viewers or listeners.

7 Media Relations Tips for Joe Flacco and Co. While on the Super Bowl Circuit

February 5th, 2013 by

Joe Flacco may have won the Super Bowl MVP award, but the onus is on his surrounding PR staff to make his procession of media interviews pop.

Valentine’s Day Poll

February 5th, 2013 by

Share with us what you love most about working in public relations for a chance to win a $50 gift card to Massage Envy.

Emotional Aspect of Customer Service Most Critical

February 5th, 2013 by

One in three global respondents to a survey preferred being treated well compared with having their issues immediately resolved.

Super Bowl Momentum: How Would You React When the Lights Go Out?

February 4th, 2013 by

As you were waiting for the lights to go back on in New Orleans last night, were you thinking to yourself: if this were my Super Bowl, what would I be saying to my team? What would I be doing to keep my team on the winning side? And is some poor worker…

As the NLRB Cracks Down, It’s Time For a Refresh on Social-Media Policy

February 4th, 2013 by

The National Labor Relations Board has told some big brands to scale back on policy language that limits what employees can say online about work.