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Webinar Preview: Using New Features on Instagram and Looking Ahead

September 5th, 2019 by

Instagram is growing like a social media mushroom, doubling its monthly active users in two years and eclipsing the 1 billion mark last year. The picture-centered channel also is constantly adding features. We asked several Instagram users about some of their favorite new features. In addition, we asked about features they’d like to see on Instagram in the future. Three of the speakers will be featured on the Sept. 19 PRNEWS webinar, “How to Use Visual Storytelling on Instagram to Build New Audiences.”

What Happens When an Apolitical Brand Finally Takes a Stand?

September 4th, 2019 by

Two more brands stepped into the gun control debate. Walmart, which sells arms, said it would halt sales of handguns, though it will continue offering hunting rifles and ammunition. Grocery chain Kroger, which, as far as we know, doesn’t sell guns, joined Walmart in asking customers not to carry arms in its stores. Did these brands make the right call?

Running an Agency? Here’s How You Start Optimizing Your Business Model

September 4th, 2019 by

Demand for public relations agencies continues to grow. But with the entire concept of strategic communications quickly evolving, the business model of the agency needs to be reassessed and, often, modernized and right-sized. Here are some considerations as a jumping off point.

Hurricane Season Brings Out the Best, and Worst, Disaster Communications

September 3rd, 2019 by

PR pros can learn much from the messaging of businesses, organizations and government agencies during hurricane season, from communicating in a calm, measured tone to what language should be avoided. While some may lose reception in the thick of a storm, a sound social strategy during prep and recovery can help many withstand, and, if necessary, rebuild.

Avoiding Short Cuts and Inside References: Managing a PR Client-Agency Friendship

September 1st, 2019 by

PR pros and the company executives they collaborate with often become friends. After all, working closely on everything from brainstorming to crisis communications can be incredibly bonding. The questions arise when colleagues becomes friends and then find themselves working together. Can friends transcend the client-PR firm structure? These tactics will help.

Internal Communication: The Key to Handling Issues Before They Become Media Events

September 1st, 2019 by

Internal communications often is the dark-haired stepchild of PR. The communicators we spoke with insist a strong internal communications effort is a key ingredient in helping to avoid uncomfortable situations, including when disgruntled employees go to the media with their complaints.

The UAW and GE: Silence Breeds Mistrust, Action Conveys Commitment

September 1st, 2019 by

The United Auto Workers (UAW) and General Electric Corp. (GE) took different paths in their crisis response. GE spoke out quickly, questioning accusations of an Enron-like fraud. More than that, its CEO invested $2 million of his own money into the company. The UAW, however, has barely addressed the fraud charges some of its leaders have faced. Its membership is getting restless.

New Methods Emerge to Link Earned Media with Business Outcomes

September 1st, 2019 by

As professional communicators, we must align common practice with the business community’s demands. If executives require information and context to determine which investments are most likely to produce viable long-term success, PR’s earned media data stream must integrate with other business data. The good news is that new ways to measure earned media are at hand.

It’s Time to Recognize Latino Communicators’ Contributions

September 1st, 2019 by

The Museum of PR and the NY chapter of the Hispanic Public Relations Association are teaming for their 3rd annual salute to Latino PR professionals. The goal is to make sure current PR pros recognize the contributions of Latino communicators to the history of PR.

More Than 50% Say Poor Tools Lead to Measurement Woes, 44% Blame Budgets

September 1st, 2019 by

Our monthly roundup of data-related items begins with a 500-person survey about PR measurement. While it’s said to be common knowledge that the amount of data is overwhelming communicators, this didn’t rate very high in the survey. Next, a FleishmanHillard report shows consumers don’t expect companies to take stands on every issue. Last, a survey debunks the notion that coverage of the 2020 elections will make it impossible for companies to tell their stories on TV.