Topics

Communicator Looks to Chapter 11 for New Business

May 6th, 2020 by

The coronavirus has prompted PR firms to create practices aimed at helping brands, companies and organizations work during the pandemic and make plans to emerge from it. Given the virus’s decimation of the economy, another… Continued

How Mariah Kennedy-Cuomo Masked Her Dad’s Poor Communication Skills

May 5th, 2020 by

What to do when you have trouble communicating and there’s an important message to send? Qualification: You’re an ineffective communicator in the eyes of your 25-year-old daughter. And to make things more complex, you happen to be governor of the country’s coronavirus epicenter?

Brands Encourage at-Home Cinco de Mayo Celebrations

May 5th, 2020 by

Cinco de Mayo usually welcomes revelers for one of the prime party days in America. Spring has sprung, the weather is warmer and there’s not much to dislike about Mexican food or margaritas. The day… Continued

girl on phone

Internal Communication Tips to Help Navigate COVID-19

May 5th, 2020 by

Internal communication has become critically important as 90 percent of Americans are homebound. Here are four tips that can propel your internal communication effort during coronavirus and at other times.

The Pandemic’s ‘Infodemic’ and Facebook’s Face-Saving Response

May 5th, 2020 by

Few things are spreading faster than fake news about coronavirus. In an uncharacteristic stance for it, Facebook has vowed to remove outrageous claims and cures and inform users when they’ve reached posts with bogus health information. Many believe Facebook and other platforms should be doing more.

Advice for Leaders Who’ve Discovered Their Vulnerable Side: Explain Your New Approach

May 5th, 2020 by

As part of our coronavirus interview series, we spoke with Miri Rodriguez, the award-winning storyteller. Known for her work with Microsoft and as an advisor to Adobe and Walmart, among others, we discussed what stories are breaking through during coronavirus. We also wondered how leaders who’ve not shown an empathetic side previously, can adopt a more human approach during the pandemic.

A Critical Moment: Stakeholders Will Remember Brands’ Pandemic Communications and Actions

May 5th, 2020 by

It’s a useful coincidence that the PRSA chief also is a veteran healthcare communicator. After our initial visit with T. Garland Stansell during the very early moments of the coronavirus outbreak, we thought it was time to ask him how he thinks communicators are doing now, two months into the pandemic. The actions taken and message sent will linger in the public’s mind long after the pandemic subsides, he says.

Pitching and Response Rates Rise During Virus; Wednesday, Thursday Become Top Days to Pitch

May 5th, 2020 by

Sometimes data confirms what you thought was occurring, other times it can offer surprises. Propel, a software firm, looked at data about pitching and found media relations pros are pitching more during the pandemic than they did in previous months. Fortunately, content creators are opening more pitches too. Propel also found pitching days have shifted.

Apologize or Advocate: Choices for Crafting Statements During Pandemic

May 5th, 2020 by

As stores and businesses suspended operations in the wake of the pandemic, many sent customers updates of new business hours, closures, delays and service suspensions. The question, though, is how to communicate such messages. Should you be an advocate or an apologist? Both approaches have merit.

Researched Carefully and Done Sensitively, Media Pitches, Product Launches Can Work During Virus

May 5th, 2020 by

A bevy of questions asked during a recent PRNEWS webinar about media relations form the basis for this roundtable where PR pros discuss pitching and product launches during the pandemic. In short, you can pitch and launch products during the pandemic. It requires careful research and a sensitive approach, however.