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PRNEWS GRADES: Brand Responses to Coronavirus for the Week of April 26

May 1st, 2020 by

The PRNEWS staff comes across many examples of brand advertising and communications every day. We have compiled a weekly assessment, published Fridays, with staff members providing their choices of the most notable, good or bad. We hope these brief examples will provide a learning experience about what works and things to avoid during this difficult moment.

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Using Data to Inform Decisions During the Pandemic

May 1st, 2020 by

Organizations are using data to inform news reporting, make personal, professional and civic decisions, or simply get a better picture of what’s unfolding.

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WEBINAR RECAP: Media Relations Strategy in the Midst of a Global Crisis

April 30th, 2020 by

Despite how the world’s changed in recent months, the fundamental axiom of media relations remains unchallenged.

A Pox on Both Your Houses: PR Pros Split on Reputation Hit from PPP Debacle

April 30th, 2020 by

The federal government that created the flawed small-business loan program and large brands that received the money will suffer reputation damage equally, senior PR executives said in a PRNEWS survey. Essentially split down the middle,… Continued

A 3-Step Method to Organize Your Writing in Quarantine

April 30th, 2020 by

For homebound PR pros who find they have time on their hands, finishing a writing project or beginning one are tantalizing thoughts. Without a twice-daily commute and nowhere to go on weekends, you’d think there should be a lot of time for writing. It’s not quite that easy. Fret not. Writing coach Ann Wylie offers a 3-step plan to help organize your writing time.

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Travel Industry Pivots Communications to Assure the Consumer

April 29th, 2020 by

The travel industry undoubtedly took a huge hit with the onslaught of COVID-19, so communicators reassessed messaging to address customer concerns and provide assurance. While uncertainty looms around this new normal, brands look to guide customers with a steady hand for any future travel needs. 

Mayo Clinic Elbow-Bumps Communications Crisis, Mask-less Pence Takes the Heat

April 29th, 2020 by

Despite the PR blip, Mayo Clinic came out relatively unscathed in the media—a top medical facility whose hands were tied by the executive branch of government—while the vice president’s office still has much to answer for in the court of public opinion.

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Aflac CCO Looks to Real-Time Communications During COVID-19

April 29th, 2020 by

Working in a highly regulated industry with multiple stakeholders, Aflac’s communications team issued some 150 pieces of content during the pandemic’s first weeks. One tactic the team is using, writes CCO Catherine Hernandez-Blades, is to condition audiences to head to a single point for information and updates.

Brands Focus #NationalSuperheroDay on Real-Life Superheroes

April 28th, 2020 by

Brands and individuals pivoted from honoring the traditional superheroes of Superman and Wonder Woman, to our everyday superheroes—doctors and nurses, grocery clerks, mail carriers, teachers and other essential workers on today’s National Superhero Day. The… Continued

Poll: Will Brands Suffer Reputation Damage from the PPP Dust-up?

April 28th, 2020 by

The PPP loan program was supposed to help small businesses that the coronavirus ravaged. How, then, did ‘small businesses’ like the Los Angeles Lakers, Ruth’s Chris Steakhouse and AutoNation apply for and receive money?