Former Twitter News Chief Joins Weber Shandwick: We’ll admit a bias. We’ve known former Twitter global news chief Vivian Schiller for years, having met her at the dawn of the digital age, when she ran with
Crisis Management
Corporate Cyber Shaming Survival Guide
September 23rd, 2015 by Chris JonesRegardless of where a crisis starts, the real-time nature of digital media means that social conversations will move faster than your company can make decisions.
How to Plan for the ‘Golden Hour’ in Crisis Communications
September 16th, 2015 by Gene GrabowskiIn incident management, just as in emergency medical care, what you do in the first 60 minutes, or the Golden Hour, often determines whether your event remains manageable or erupts into a full-blown crisis.
Redskins Twitter Fail Is a Lesson and a Reminder to Communicators
September 3rd, 2015 by Richard BrownellGood communicators know the rules of what and what not to do on Twitter. But let’s assume a bad tweet has escaped out into the world. How do you recover?
The Ideal Crisis Response Team for Communicators
September 1st, 2015 by Andrew Blum, AJB CommunicationsMaking up a plan when a crisis hits will leave you several steps behind as it escalates. Here is how a crisis PR team should be structured to be ready in minutes.
7 PR Leaders Weigh In on Way Ahead for Subway
August 31st, 2015 by Seth ArensteinWe asked PR thought leaders how they would counsel Subway during the next 3-5 months.
In Crisis PR the Best Measurement May Be No Measurement
August 26th, 2015 by Seth ArensteinAs we know, without the proper context and narrative, numbers can lie. In addition, some things PR people do are difficult or perhaps impossible to measure in a standard way.
PR News’ 2015 Platinum PR Awards Finalists Announced
August 25th, 2015 by Steve GoldsteinAll the finalists will be celebrated—and the winners will be announced—at the Platinum PR Awards luncheon on Oct. 26 at the Marriott Marquis in New York City.
We Need to Dispel These 5 PR Myths
August 24th, 2015 by Diane SchwartzSearch the term “hires a PR firm” on any given day and you’ll find a fresh news story about a company hiring a PR firm to handle a crisis. Shocking news! Stop the presses! How dare they revert to PR! Why is it still newsworthy when PR is called to the rescue or joins a […]
We Need to Dispel These 5 PR Myths
August 24th, 2015 by Diane SchwartzSearch the term “hires a PR firm” on any given day and you’ll find a fresh news story about a company hiring a PR firm to handle a crisis. Shocking news! Stop the presses! How… Continued