It may be a little late to the party, but with its upcoming native video feature, LinkedIn is poised to provide brand communicators with a new way to capture attention on the platform. PR News asked Tatiana De Almeida, a member of LinkedIn’s corporate communications team, about LinkedIn video’s likely applications for professional communicators, how to measure its success and how it’s unique among video features on other social platforms.
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Stop Worrying and Learn to Love the Chatbot
July 20th, 2017 by Ian James WrightMore and more, users prefer a conversation to web browsing for their shopping and customer service needs. But for brands with large audiences, responding to each comment personally can be a nigh-impossible task. Enter the chatbot, a technology that’s rapidly coming into its own and turning into a valuable communications asset.
How to Get the Most Out of Every Facebook Ad Dollar
July 20th, 2017 by Samantha WoodCommunicators know that paid Facebook ads are a requirement, not a luxury. But that doesn’t mean your brand will be buried unless you spend like Coca-Cola. Even a small budget can have a big impact, but you need to start with specific goals, said Michael Lamp, senior vice president of social and digital media at Hunter Public Relations, at PR News’ Facebook Boot Camp July 20 in New York.
Mayweather vs. McGregor: A Promoter’s Dream
July 19th, 2017 by Seth ArensteinCommunicators spend many of their waking hours thinking of creative ways to break through the clutter and get their messages heard. For a few, this concern makes an appearance during their dreams, too. This likely is not the case with communicators and marketers who have the pleasure of promoting the match between undefeated, un-retired boxing champ Floyd Mayweather Jr., and mixed martial arts king Conor McGregor.
How to Generate Content for Your Brand’s Burgeoning Podcast
July 19th, 2017 by Steve Orr, Steve Orr MediaYour organization finally has taken the plunge into podcasting. You’ve chosen a host, show title and theme music—you have the right equipment, too. Congratulations, but you’ve only just begun. If you expect to release a podcast weekly, biweekly or monthly, where can you find content on a regular basis? Think like a journalist and use your eyes and ears with the following three possibilities.
Delta Drops the Usual Customer Care Persona on Twitter—and Coulter Tweets On
July 18th, 2017 by Steve GoldsteinDelta Air Lines jettisoned the bland, cheery persona employed typically by social customer care representatives in favor of stoic sarcasm in two now-notorious Twitter replies to author and political commentator Ann Coulter. Execs may have felt like heroes for an hour or two—now they just have to deal with the full-on conflict.
50 Game-Changers of PR: James F. Haggerty
July 18th, 2017 by Samantha WoodPR News recently asked its community to tell us who should be listed among the top game-changers of PR in the last few years. Here, we look at game-changer James Haggerty, a trailblazer of litigation PR. Haggerty’s 2003 book “In the Court of Public Opinion: Winning Your Case With Public Relations” earned praise as a landmark study, and through his work with clients ranging from Fortune 500 companies to individual plaintiffs, he established litigation communications on the world stage.
3 Live Videos Where Nothing Happened—and It Was a Hit for the Brand
July 17th, 2017 by Ian James WrightOne of the most successful kinds of live stream videos is when the audience is waiting for something, some kind of countdown. Counterintuitively, nothing much is happening in these videos for most of the time; the audience is simply anticipating something happening. But the real action can be in the discussion around what’s on camera, not what’s actually on camera.
Reebok Sees Narrative-Changing ‘Opportunity’ in Trump’s ‘Good Shape’ Remark
July 17th, 2017 by Jerry AsciertoReebok’s Twitter account took a satirical streak July 14 when it mocked President Trump’s comment to France’s first lady Brigitte Macron that she’s “in such good physical shape…beautiful.” The post has since gone viral, with more than 46,000 retweets and nearly 79,000 likes as of this morning. The tweet is a rare example of a big consumer brand challenging President Trump on his favorite social media platform. “We saw this as an opportunity—as a learning moment,” says Inga Stenta, senior director of brand management at Reebok.
The Week in PR
July 17th, 2017 by Seth ArensteinNews Bits: Attention marketers, the Federal Communications Commission (FCC) is pushing back against robocalls, the leading source of consumer complaints to the commission, the Wall St Journal reports. The FCC