Stories by Nicole Schuman

Leaking water from stainless steel pipe under sink in reference to leaks of information to the media and public.

Explainer: What is a Leak?

July 28th, 2026 by

Even experienced PR professionals need a refresher on the basics from time to time, as well as insights about newer concepts. Today we review the definition of a “leak.”

Olive Garden Italian Kitchen.

PR Roundup: Olive Garden’s Accidental Politics, Gen Z’s New Rules of Fandom and Why Kraft Heinz Is Betting on Disney Magic

July 23rd, 2026 by

PR roundup covers an Olive Garden pasta promotion becomes a political flashpoint, new research on how Gen Z is rewriting the path to sports fandom and why the Kraft Heinz and Disney alliance is one of the best brand partnerships.

Toronto, Ontario, Canada - July 15 2026: Wildfire Smoke in Toronto shows the city covered in an orange haze as Health Advisory Looms

PR Roundup: Wildfire Season Tests Crisis Readiness, Twitter Turns 20, and Nearly 1 in 3 PR Teams Have No One Owning GEO

July 16th, 2026 by

Roundup covers what the Canadian wildfire smoke crisis means for communicators navigating real-time emergencies, how Twitter’s 20-year legacy changed communications, and why GEO is becoming one of the most important—and least-owned—priorities in PR.

social media platform, Threads, logo

PR Roundup: Threads Finds Its People, World Cup Builds a New U.S. Fanbase, and Local News Decline Reshapes CSR

July 9th, 2026 by

What Threads’ third birthday tells us about the platform’s evolving identity, record World Cup viewership, and new research on how the disappearance of local newspapers is changing CSR.

Title graphic for 5 Questions With...Kevin Wong, Chief Communications Officer at The Trevor Project

Five Questions With Kevin Wong: How The Trevor Project Is Keeping Its Mission Visible When Corporate Pride Support Is Uncertain

June 25th, 2026 by

Drawing on his experience leading communications for The Trevor Project, Kevin Wong discusses how to maintain mission visibility amid shifting corporate priorities, including during Pride, what authentic partnership actually looks like and how to turn earned media moments into lasting impact.

apple logo on a building

PR Roundup: Apple’s Price Hike Playbook, Social Owns the Crisis Moment, and Starbucks Embraces Employee Storytelling

June 25th, 2026 by

Apple offers a lesson in getting ahead of bad news, new Sprout Social confirms that social media is now the front line of crisis, and Starbucks turns to employee creators.

Bottle of Tylenol extra strength with many 500mg pills on white background, most common painkillers and fever reducer medicine in America

PR Roundup: Tylenol Tops Trust Rankings, Local Journalism Hits a New Low and Allbirds Becomes Smartbird

June 18th, 2026 by

This week’s PR Roundup examines what it takes to build—and keep—consumer trust in uncertain times.

Lego World Cup 2026 men's soccer stars figures

PR Roundup: When Culture Moves, Brands Follow—Lessons from Kalshi, the World Cup and Toy Story 5

June 11th, 2026 by

PR Roundup covers how communicators can interpret Kalshi’s compliance move, which brands are actually breaking through the World Cup noise and why “Toy Story 5” is giving brands a nostalgia-fueled engagement boost ahead of its release date.

open mouth on a textured background

Explainer: Share of Voice

June 10th, 2026 by

Share of voice (SOV) is an evolving PR benchmark.

Prime Day 2026 logo

PR Roundup: “No Comment” Gets Called Out, Amazon Resets the Retail Calendar, the Pope Appoints a New Head of Comms, and Dolly Hits the Road

June 4th, 2026 by

PR Roundup features Amazon’s Prime Day move, “no comment” doing more harm than good, Pope Leo XIV’s historic hire, and Dolly Parton’s foray into the American highway.