Stories by Nicole Schuman

This image features the top of the Deloitte building, with the company's name prominently displayed in large letters on the glass facade.

PR Roundup: Benefits on the Chopping Block, Apple’s New Era and Health Information Overload

April 23rd, 2026 by

PR Roundup examines the reputational risks of rolling back employee benefits at Zoom and Deloitte, Tim Cook’s departure from Apple after 15 years and what Edelman’s latest Trust Barometer reveals about the state of health information.

Title graphic: 5 Questions With Janice Kapner, CEO, Kapner Perspectives Group

Five Questions With Janice Kapner: Why Agility, Honesty and Alignment Are the Cornerstones of Modern Communications

April 21st, 2026 by

Drawing on years of experience, including her former role as Chief Communications and Corporate Responsibility Officer at T-Mobile, Janice Kapner, CEO and founder of Kapner Perspectives Group, discusses how to build trust and navigate change in today’s fast-paced environment.

Justin Bieber

PR Roundup: Creators Get Certified, Bieb-chella Buzz and Philanthropy’s Trust Problem

April 16th, 2026 by

This week’s PR Roundup looks at a new credentialing push to professionalize influencer marketing, Justin Bieber stealing the Coachella conversation and troubling new data for philanthropy’s reputation.

AI as Strategic Partner and Growth Engine title graphic

How PR Teams Are Using AI Synthetic Focus Groups to Research, Test Messages and Creative Ideas

April 13th, 2026 by

Discover how AI synthetic focus groups can transform your market research. We explore building personas, querying AI and refining ideas for compelling content and news stories.

McDonald's Regular French Fries And Chicken McNuggets With Sauce.

PR Roundup: McDonald’s CEO’s McNugget Meltdown, YouTube Dominates Influence and Nutella Goes to Space

April 9th, 2026 by

PR Roundup features the McDonald’s CEO who can’t seem to catch a social media break a new report revealing which brands are most influential, and a jar of Nutella spread that accidentally became the most talked-about brand in the universe.

One open KitKat chocolate bar surrounded by other kitkat bars on a yellow background.

PR Roundup: A KitKat Heist, United Responds and the Opinions of 900 Journalists

April 2nd, 2026 by

It’s been a week where a stolen truck full of KitKats became a brand-response masterclass, United Airlines turned government dysfunction into a customer feature, and Muck Rack dropped the data every PR pro needs to bookmark.

Sarah Evans teaches about GEO

30 Days to AI Search Visibility: The GEO Playbook PR Leaders Need Now

March 31st, 2026 by

We break down a simple, effective strategy for picking topics, creating authoritative content and securing placements that drive real AI search and GEO results.

Air Canada Express (Jazz) Bombardier CRJ-900, C-GDJZ, arrives at Hartsfield-Jackson Airport. Same type of aircraft involved in the collision at LaGuardia (LGA).

PR Roundup: Air Canada Crisis, the Second Screen of March Madness, and CCOs are not Happy

March 26th, 2026 by

From an Air Canada air traffic control crisis at LaGuardia Airport, to a PR workforce stretched thin by expanding expectations, to fans rewriting the rules of live sports engagement during March Madness—this week’s PR Roundup covers timely moments and data for all communicators to learn from.

IN-N-OUT Double-Double Burger in a tray on the table inside the fast-food restaurant.

PR Roundup: Burgers Win, Macy’s’ Clear Warning and Lush Stands Up

March 19th, 2026 by

From a viral fast food run at In-N-Out to a candid Macy’s CEO and Lush’s purpose-driven product launch, this week had no shortage of brand moments worth studying.

Elina Kochenko AI-Driven PR Manager Flyer One Ventures headshot for her presentation AI Deep Research Tactics and Efficiency Plays

How AI Deep Research Is Transforming PR: From Media Landscape Analysis to Campaign Planning

March 17th, 2026 by

Discover practical PR strategies with deep research. Analyze media landscapes, find journalist feeds, research PR opportunities and prepare content.