As communications evolves in this new era of “infinite content,” here are a few ways to leverage generative AI to deliver greater effectiveness and more personalized engagement.
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Have a Happy National ‘Hug a Newsperson’ Day, But Skip the Hug
April 4th, 2025 by Lindsey BradshawNational Hug a Newsperson Day, celebrated every year on Apr. 4, is a cute idea. But let’s be practical—hugging a journalist these days might not go over well. Here are seven better (and more professional) ways to show love to the media.

PR Roundup: Ford’s Ad Campaign Offering ‘Employee Pricing’, Brands’ DEI and Sustainability Comms Ranked Globally
April 4th, 2025 by Kaylee HultgrenThis week’s PR Roundup looks at Ford Motor Company’s marketing campaign introducing “employee pricing” discounts amid auto tariffs and a report that ranks the DEI and sustainability communications put forth by the world’s most influential brands.

When Making Your Pitch, Here’s What Journalists Value Most
April 2nd, 2025 by Matt PetterutoThere are a host of reasons why journalists reject pitches, but the most common cause is that far too often, the content being pitched is irrelevant to the specific topic or area that the journalist covers. Here’s how to ensure yours is relevant.

Branding a Viral Moment: The Complexities of Trademarks for Famous Phrases
April 1st, 2025 by Taylor OsherViral social moments can make phrases powerful cultural assets, leading individuals and businesses to try to protect them as trademarks and cement their reputation in culture. Registering a phrase as a trademark however can be challenging.

PRNEWS Live: AI Is Making Women Leaders MORE Burned Out, Not Less
March 31st, 2025 by Nicole SchumanWe talked about how AI adoption is impacting women at work, particularly those in PR and communications positions.

How to Leverage LLMs for Brand Reputation and Crisis Management
March 31st, 2025 by Kelly AyresLarge Language Models (LLMs) offer functionality that’s helping marketers and PR pros raise the bar for modern brand reputation management. Here are ways brands can use them to monitor brand reputation with speed and at scale.

Burger King’s Left-handed Whopper and Other April Fools Fails to Learn From
March 28th, 2025 by Lindsey BradshawThink deeply about the potential impact to an audience. Not all April Fools brand jokes are good ones.

PR Roundup: PR Lessons from the Signal Crisis, PR Employee Engagement and Job Satisfaction, UPS Launches Tariff Tool
March 27th, 2025 by Nicole SchumanThis week’s PR Roundup looks at the crisis issues surrounding the fallout from sending of government Signal messages to a journalist, a new study about PR employee engagement not reflecting job satisfaction, and how a new online tool created by UPS is helping to alleviate tariff stress for customers.

Navigating Layoff Communication—With or Without a Plan
March 26th, 2025 by Lindsey BradshawDownsizing staff is never easy, but how it’s communicated can define a company’s reputation both internally and externally.