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Communicators need to take a different approach to crisis management, three senior executives from APCO Worldwide argue. They must utilize research capabilities to constantly monitor the opinions and expectations of key stakeholders. This information will prove invaluable when a crisis hits.

In a sense, media relations is similar to a fast-food restaurant. We are competing against many others who are trying to gain the attention of a customer, in this case it’s a journalist. Why not look at one of the most successful fast-food outlets, Chick-fil-A, for training tips?

Last month we told you about a report from the U.S. Department of Labor shows that there are 6 PR pros to every one journalist Who are those journalists? What do they cover? And where do they write. A new study provides insight.

A career in PR can be wonderful. But it’s also regularly associated with high levels of stress, which can lead to mental health problems. A modest proposal urges PR leaders to provide a supportive culture and resources to employees to recognize and treat mental health issues.

Eight brilliants students became co-champions of the National Spelling Bee in historic fashion on May 30, 2019. While many communicators will never have to spell the likes of these grammatical behemoths, mistakes can occur even with simple words. Spelling remains one of the top priorities of communications professionals, because spell check cannot always save a true blunder. Typos and misinterpretations still happen.

When it comes to SEO, for better or worse, you’re playing for Google’s team . The thing is, Google changed the landscape a few years ago. So what are the new rules of SEO? We’ll be delving into this our Google Boot Camp for Communicators, going down July 17th at The Yale Club in NYC. Until then, here are three basic rules for solid SEO that can help communicators gain a much-needed base of tech literacy.

Pride Month is not just a celebration of how much better things have gotten in a country that once treated LGBTQ people as social pariahs and where Don’t Ask Don’t Tell forced those who wished to serve their country to hide their identities. It’s also a reminder that we still have a long way to go to true equality. And PR needs to be at the forefront of those efforts.

Pride Month in June is not only a celebration of how much better things have gotten in a country that once treated LGBTQ people as social pariahs. It’s also a reminder that we still have a long way to go to true equality. Two PR pros discuss the past, present and future of LGBTQ issues and how they relate to PR. This also will be the subject of a June 6 panel at the Museum of Public Relations in NY.

The word “relationships” is baked into the term “media relations,” and we often nurture and grow those relationships around privileged dialogues and access. But in an age when journalistic credibility is often under the microscope, PR pros should be conscious of how the access we provide can stain reporting, learn the editorial guidelines of the publications we work with and make sure our sources will put their names on the record unless their safety is at risk.

What should you be charging clients for your work? There is no definitive answer, but either coming in too low or too high can cost you.