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The Troubled Woodstock 50 Festival is a Master Class in Bad Event PR

June 6th, 2019 by

This past January, baby boomers and John Mayer-following millennial Deadheads alike rejoiced at the announcement that the 50th anniversary of the legendary Woodstock Music and Arts Festival would be celebrated with a concert in upstate… Continued

The Troubled Woodstock 50 Festival is a Master Class in Bad Event PR

June 6th, 2019 by

Under the banner of “Bringing Peace, Love & Music Back to the Planet,” Woodstock 50 “will give generations of fans the opportunity to join together in the festival’s foundational intent of harmony and compassion.” After delayed ticket sales, deflection, a bailing investor and a court order, we ask: is this the right way to brand utopia?

Brands That Take Action on Social Issues Provide Wings to Purpose

June 5th, 2019 by

Operating with purpose must be the lens through which every business decision is made, argues WE’s global CEO and founder Melissa Waggener Zorkin. While sticking to your values isn’t easy, the consequences of ignoring today’s societal issues are much greater. She offers highlights from recent research about purpose that aim to help communicators and leaders.

PR Fail? Sephora Denies Doing the Right Thing for the Right Reasons

June 5th, 2019 by

If you are following the crisis communications playbook, you know that taking swift, deliberate and public action to right a wrong is enough to not only mitigate a brand’s crisis—it can even flip the narrative and earn that brand new followers. So after singer/songwriter SZA was racially profiled in a store and blasted the brand on social media, Sephora’s declaration that it would shut down operations for an inclusiveness and diversity training today seemed a smart crisis response. So why is the brand declaring its training has nothing to do with the incident?

Why Smart SEO Happens Before Content Creation Even Begins

June 5th, 2019 by

Digital teams and SEO experts are no longer comprised strictly of data nerds and left-brainers, but include writers and journalists, sociologists, and anyone with a vested interest in better understanding how people search the web. With this trend, it’s also high time to remember that your content is best optimized for search when everyone in your organization embraces SEO from the start—including PR pros.

Now or Later? Lessons for Communicators From Data Breaches

June 5th, 2019 by

Your company has had a data breach. No, it’s potentially had a breach. What’s your counsel to the C-suite? Should the brand reveal this information to the public or wait until you have perfect knowledge? These questions are at the crux of the communicator’s dilemma in the age of cybercrime.

Webinar Recap: How to Prove Social Media ROI to the C-Suite

June 4th, 2019 by

Communicators can perform what looks like magic when they win approval from the C-suite. But what looks like magic starts with reading and understanding data, and presenting it in a comprehensive way. Check out the strategic takeaways from our webinar: How to Prove Social Media ROI to the C-Suite

4 Steps to Crisis-Proof Your Clients

June 4th, 2019 by

Crisis is going to strike your clients. This is just reality. So not preparing in advance for a crisis means exposing your clients to potential disaster. In an age when bad news and missteps become public and go viral at the speed of social media, it is absolutely essential to have a concrete crisis prevention and response plan in place. Here are four tried-and-true steps to keep your clients’ reputations safe.

Budweiser UK’s Pride Campaign Shows a Brand Taking Too Much of a Stand

June 3rd, 2019 by

To kick off Pride Month, Budweiser UK announced its partnership with London Pride by launching a “Fly The Flag” campaign featuring nine different brightly-colored Budweiser pint glasses, each depicting a different pride flag. Suffice to say, Twitter wasn’t having it. Advocates in the queer community resented seeing their flags used to sell beer, calling it opportunistic and insincere. Others lamented that Budweiser went too far by over-explaining what the various flags meant.

PR Leaders Urged to Create Supportive Culture, Offer Programs to Combat Mental Health Issues

June 3rd, 2019 by

A career in PR can be wonderful. But it’s also regularly associated with high levels of stress, which can lead to mental health problems. A modest proposal urges PR leaders to provide a supportive culture and resources to employees to recognize and treat mental health issues.