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Ask a CEO if the executive team communicates its goals, plans and expectations to staff, and you’ll hear a resounding “yes.” Ask rank-and-file employees the same question, and you’ll frequently get a different answer (and… Continued

After Carly Fiorina was sacked last month as CEO of Hewlett-Packard Co., a slew of stories (in print and online) said Fiorina constantly made the rounds with H-P customers and other external audiences. Yet closer… Continued

The article “CSR: Doing Well by Doing Good…For The Right Reasons” (March 2) incorrectly stated the number of books Verizon has donated to libraries and others as part of its “Verizon Reads” campaign; it is… Continued

The ripples from the Ketchum scandal continue to unfold, what with the full contours of the story still unknown. Nevertheless, the PR fiasco remains Topic A throughout the profession. PR News Editor Matthew Schwartz will… Continued

Dueling press releases last week from Cablevision Systems chairman Chuck Dolan and his son, Jimmy, the cable company’s CEO, certainly didn’t help the company’s already- battered reputation. According to the March 2 edition of PR… Continued

As goes Wal-Mart, so goes the rest of corporate America, so it may be a model for those companies grappling with how to improve media relations. Here’s the latest: an invitation from Wal-Mart to national… Continued

Two new magazine launches to consider: one focusing on generating revenue and the other on giving money back. New York City-based financial publisher The Deal is joining forces with CNET News.com (San Francisco) to produce… Continued

Targeting the sports arena? If so, the biggest bang for your buck will probably come from hitting the greens. While the fan bases for the National Basketball Association (NBA) and Major League Baseball (MLB) tend… Continued

While its 2003 revenue of just $70.6 million made it unable to spend the big bucks of competitors like Microsoft, Raindance still had to identify a finite group of suspects open to using its product.… Continued

CLIENT: Raindance Communications PR: Ogilvy Public Relations Worldwide BUDGET: N/A TIMEFRAME: September – November 2004 200442004 The business world at large has been slow to warm to the promise of Web conferencing, a technological advance… Continued