One person’s disaster can be another’s success. In the case of Thomas Cook’s fall, brands and organizations had a chance to help or hurt their reputations. Communicating and acting with compassion and care helped, of course. Taking advantage of the situation for excessive profits was bound to hurt, with communicators left to explain their brand’s seemingly predatory actions.
Latest Posts
Beyond Cookies: Rebranding Tips for the Girl Scouts
September 24th, 2019 by Brittany CloverAdmit it, we all know Girl Scout cookies. On the other hand, do we know the important role Girl Scouts play in encouraging young girls to become interested in science, math and technology? Do we appreciate the organization’s history? As the Boy Scouts rebrands and accepts girls in its ranks, the Girl Scouts must respond. Rebranding is the organization’s best way forward.
What Does ‘The Right to Be Forgotten’ Mean for PR and Privacy?
September 23rd, 2019 by Nicole SchumanWhile Europe holds responsibility for the creation of GDPR regulations, ripple effects can be felt around the world. “The right to be forgotten” allows the public to request that a company remove content deemed as inaccurate or old. These requests can be based on varying levels of offense, and without strict regulation could wreak havoc on not only the free press, but the heartbeat of content configuration—the Google search.
First Person: Samantha Stark, EVP of PR & Comms, Endeavor Global Marketing
September 23rd, 2019 by Melissa HoffmannIn this regular feature, PR News asks movers and shakers in the industry to share a little bit of their personal history and personality through answering a series of 10 questions.
Brands Embrace Global Climate Strike Message and Action
September 20th, 2019 by Nicole SchumanToday’s Global Climate Strike includes the involvement of more than 7,000 brands, finding a kindred social responsibility with the upcoming generation. The event reveals a possible escalation within corporations to become more involved in promoting social good, and that’s getting noticed. We look at how brands are participating in the Global Climate Strike.
Schitt’s Creek’s Tips for Budget-friendly PR and Emmy Nominations
September 20th, 2019 by Michael AdornoEarned media often is dismissed as time-consuming and old-fashioned. Yet amplifying earned media hits with a rabid fan base can be a highly effective PR tactic. Just ask the team at Schitt’s Creek. The comedy series from tiny Pop TV has ridden earned media to four Emmy nominations. Go get some free media.
Measurement Must Address Vanity Metrics, Data Access
September 20th, 2019 by Seth ArensteinTo get you ready for PRNEWS’ Measurement Boot Camp next month in NY, we offer a preview of its luncheon session. Featured speakers will be Paine Publishing chief Katie Paine, Prudential VP, global communications/head of research and analytics Allyson Hugley and AMEC global MD Johna Burke. In a roundtable late last year, we asked this trio about the good and bad in communications measurement.
Sandy Hook Promise Offers a Messaging Clinic With Bold PSA
September 19th, 2019 by Nicole SchumanSandy Hook Promise (SHP), the nonprofit formed to educate and help prevent gun violence in schools, pulled no punches with the launch of its latest PSA, “Back-to-School Essentials.” The minute-long video highlights the excitement of new backpacks, clothing and art supplies, which jarringly transform into tools of protection during a school shooting. Within hours the video reached more than 1.2 million views.
Tips to Prepare Your Executive for an Interview
September 18th, 2019 by Arthur SolomonDespite what you might have heard, most journalists are not out to get you or your brand’s executives. On the other hand, just because content creators are nice people, doesn’t mean you shouldn’t be prepared for an interview. Veteran PR pro and former journalist Arthur Solomon offers tips PR pros can use to ensure that interviews go smoothly.
The Best in PR Honored at PRNEWS’ 2019 Platinum PR Awards Dinner
September 17th, 2019 by Nicole SchumanMore than 500 award-winning brand, agency and nonprofit communicators gathered last evening (Sept. 17) to celebrate the PRNEWS Platinum PR Awards. Our most prestigious honors salute top campaigns and leaders in a variety of categories including advocacy, branding and social media. PRNEWS also inducted campaigns from Nike and Sandy Hook Promise into the Platinum Hall of Fame.