Stories by PRNEWS

Chick-fil-A vs. the T-Shirt Artist

December 5th, 2011 by

The fast food brand goes after a Vermont artist whose slogan too closely resembles its own, and gets branded a "corporate bully."

Meaningful CX Metrics Lacking

December 5th, 2011 by

While PR pros may find customer experience metrics helpful in forming outreach strategies, companies are falling flat on customer measurement. According to research findings in a report published in Nov. 2011 by Temkin Group—based on… Continued

Meaningful CX Metrics Lacking

December 5th, 2011 by

While PR pros may find customer experience metrics helpful in forming outreach strategies, companies are falling flat on customer measurement. According to research findings in a report published in Nov. 2011 by Temkin Group—based on… Continued

Crisis Tale: Under Intense Fire, Communicator Puts Out PR Blaze

December 5th, 2011 by

Canadian liquid natural gas facility Canaport LNG puts itself to the test as it manages an invented crisis.

Crisis Tale: Under Intense Fire, Communicator Puts Out PR Blaze

December 5th, 2011 by

Canadian liquid natural gas facility Canaport LNG puts itself to the test as it manages an invented crisis.

Seven Things You Will Learn in This Week’s Issue of PR News

December 5th, 2011 by

1. With a rush by vendors to provide social media analysis services, some data is based on poor methodologies. (p. 1) 2. Among Asian-American women, 58% feel stressed for time and 46% say they have… Continued

Quick Study: ‘Basics’ of Communications Preferred by Consumers; Service Providers Tardy With Retention Programs

December 5th, 2011 by

â–¶ Social Media is Not All That: Brands seduced by the hype around social media risk alienating their customers, says a new report by Pitney Bowes. Marketers investing time and money in social media interaction… Continued

Quick Study: ‘Basics’ of Communications Preferred by Consumers; Service Providers Tardy With Retention Programs

December 5th, 2011 by

â–¶ Social Media is Not All That: Brands seduced by the hype around social media risk alienating their customers, says a new report by Pitney Bowes. Marketers investing time and money in social media interaction… Continued

Charting the Industry: Craft Messages of Ease in Times of Stress

December 5th, 2011 by

While more empowered than ever, U.S. women are also experiencing stress—something that PR pros should take under consideration when pitching to this key demographic.

Charting the Industry: Craft Messages of Ease in Times of Stress

December 5th, 2011 by

While more empowered than ever, U.S. women are also experiencing stress—something that PR pros should take under consideration when pitching to this key demographic.