We’re not encouraging betting, but this might be a terrific bar bet question: Of all the U.S. B2B, B2C and nonprofit brands and organizations, which one had the most consumer engagement on Twitter in the third quarter of 2017? If any of your bar mates guessed a B2B brand, they are off. Way, way, way off.
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ACLU Tops List of Most-Engaged Brands on Twitter During the Third Quarter 2017
November 14th, 2017 by Seth Arenstein
Public Relations’ Women Leaders Endure Its Largest Gender Pay Gap, Study Finds
November 14th, 2017 by Seth ArensteinA new study looks at salaries in PR and finds the largest gap between men and women occurs in the C-suite. The gap between the average salary for men and women in PR overall is far smaller than that of men and women in the boardroom.

How a Vacuum Brand Used Sophisticated Data to Find Out About Its Potential Customers
November 14th, 2017 by Seth ArensteinEach week we highlight a slide from a presentation of interest to readers. This week’s slide comes from Chris Albert, SVP, digital research and analytics, Ketchum, who spoke at PR News’ event in Miami last month. His slide highlights sophisticated research Ketchum conducted on behalf of a vacuum brand.

Secrets to Building Relationships With Hard-to-Reach Journalists
November 14th, 2017 by Michael SmartEvery communicator know the holy grail of media pitching is establishing a relationship with a journalist. But how is that done in the digital age? Michael Smart offers two examples of how his clients made a personal connection with a reporter that resulted in coverage for the client’s brand.

Survey of Diabetes Community Influencers Sheds Light on How Brands Can Build Stronger Ties
November 14th, 2017 by Seth ArensteinA small study of influencers in the diabetes community provides lessons and tips about how brands should work with influencers to build lasting relationships.

Sallie Mae Shares Its Social Media Policy Checklist for Crisis Preparation
November 7th, 2017 by Seth ArensteinEach week we focus on a relevant slide from a recent presentation. This week’s presenter is Temeka Easter, senior social media director at Sallie Mae. Her slides look at the checklist Sallie Mae uses for crisis and in more tame circumstances.

Consumer Engagement With Nonprofits Down 9% in Q3; Facebook Dominates
November 7th, 2017 by Seth ArensteinAnother week, another example of platforms chipping away at Facebook’s dominance. The emphasis is on the word chipping, though. In Q3 2017, nonprofit brands saw a small decrease in consumer engagement with their social posts. Facebook took a harder hit than other social channels.

How ‘Virginia Is for Lovers’ Keeps Its Brand Alive Through Personalization
October 31st, 2017 by Caroline LoganIn our regular feature we ask communicators to spot trends and tell us how they and their brands have reacted to them. This week we hear from Caroline Logan, director, communications, Virginia Tourism Corporation. She explains how personalized storytelling has revived the Virginia is For Lovers brand.

How to Prevent Influencers From Damaging Your SEO Strategy
October 31st, 2017 by Alayna PalgonIt is not a secret that influencer marketing has made great strides as brands seek to build credibility, relevance and awareness among their key target audiences. Yet there’s an issue with influencers that can hurt your SEO significantly. This article tells you what that issue is and how to correct it.

How Orlando Health Prepared for a Live Shooter
October 31st, 2017 by Seth ArensteinIn this Slide of the Week, Kena Lewis, director, public affairs & media relations, Orlando Health, shares some of the crisis preparedness steps she and her team use. Regular drills keep the team sharp, she says, and a crisis communications plan, provided physically and electronically to each employee, contains, among other things, a list of phrases for support and safety that communicators can use to create statements without too much effort.