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LA Council’s Racism Offers DEI, PR Crisis Lessons on Indigenous Peoples Day

October 10th, 2022 by

Communicators know about inclusivity and DEI. Today saw a news story that pushed against inclusivity. Perhaps it made Indigenous Peoples Day the saddest one in the holiday’s short history. It was filled with irony and a few PR lessons.

Tips for Communicating About Climate Change and Sustainability

October 6th, 2022 by

An analysis of tweets about sustainability and climate change yields tips for communicating with stakeholders who hold a variety of views about the environment. Fortunately, many of the tips have deep roots in PR.

Public Not Hearing COVID Bivalent Booster Message

October 5th, 2022 by

In the latest KFF COVID-19 Vaccine survey, results show that awareness regarding the updated boosters is only “relatively modest.” So how can communication help?

Communicators Push Educational Messages as American Interest in Electric Vehicles Grows

October 4th, 2022 by

The rise in consumer interest in electronic vehicles highlights the need for clear, effective messaging. Education is a priority as is jargon-free communication that addresses range anxiety and infrastructure issues.

Decision 2022: Plenty of Questions Before Companies Make Social and Political Commitments

October 4th, 2022 by

Mounting a get-out-the-vote campaign seems a non-partisan way of involving a company in the coming elections. Yet voting could become politicized during the coming election. And while data shows most consumers want companies to take stands, taking a position still is loaded with questions.

How Tools Remove Emotion and Guesswork as PR Tackles Crisis Response and DEI

October 3rd, 2022 by

A pair of tools from PR firms use digital technology and AI as they remove emotion and guesswork, respectively, from issues PR pros face almost daily: responding to social and political questions and measuring DEI efforts.

woman thinking and wishing

Integrated Marketing Needs PR. And Now!

October 3rd, 2022 by

It’s imperative that PR be part of integrated marketing. Making that happen requires that PR focus more on measurement, technology and critical thinking, writes Anna Ruth Williams.

The ‘Philadelphia Inquirer’ and Ryder Let Customers Lead the Way on Focus Groups

September 30th, 2022 by

Creating a focus group sounds straightforward. Gather people, ask questions, listen. The Philadelphia Inquirer and Ryder offer deeper tips.

Engagement with CPG Brands on Social Grows 14% YOY; IG Most Efficient Platform for the Category

September 30th, 2022 by

Video continues to steal the show when it comes to engagement on social for brands in the consumer packaged goods (CPG) categories. 73% of the actions on the top 500 posts from CPG brands were either videos or reels, according to exclusive data from Shareablee powered by Comscore. This is compared to only 59% of all engagements on the top 500 posts in August 2021.

Delicate Balance: PR Sees Vetting, Contracts and Creative Freedom as Best Approach with Influencers

September 30th, 2022 by

In this virtual roundtable three agency leaders discuss best practices for influencer marketing and PR’s role in overseeing creators’ freedom while protecting brands’ reputation.