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What Makes a Story Go Viral

November 14th, 2013 by

This is what it takes to create the story that goes viral on social media.

The Deadening Consequences of An Overreliance on Data

November 13th, 2013 by

One of the more insidious aspects of living in a digital age is not having enough time to read full-length articles as much as I like.

Sure, I make a valiant effort to read that wholly absorbing, 20,000-word piece in The New Yorker or a wonderful essay in Harper’s.
But then the distractions kick in, most of them self-inflicted

Adventures in Media Relations: What Not to Say (Or Do) to a Journalist

November 13th, 2013 by

“Did you get my email?” For most reporters, the message is the auditory equivalent of long nails scraping across a blackboard. It’s one of several media pitching tactics that PR pros tend to rely on. And it’s wrong, not to mention alienating.

Microsoft’s New Employee-Relations Initiative: Dump ‘Stack Ranking’

November 13th, 2013 by

How management reviews and assesses the performance of its employees can have a major impact on morale within a company, the image it projects to the public, and its brand value.

PR Insider: It’s the Quality, Not the Quantity, of Publicity That’s Important

November 12th, 2013 by

Companies that one time used their agencies to disseminate earnings reports now frequently post them on their Web sites.

What’s Your CEO’s Media Relations Persona?

November 12th, 2013 by

Chip Wilson, founder of yoga apparel and accessories company, Lululemon found himself in an unfortunate situation after being ill prepared for a Bloomberg TV interview. In case you missed it, the company had to recall its yoga pants after it became quite obvious that its signature product was severely flawed.

How to Organize and Execute a Successful Media Trip

November 12th, 2013 by

One of the most significant effects of the digital age has been an explosion in live events and conferences. As we spend more and more time behind a keyboard we pine to get out into the field to press the flesh. It’s a similar drill for media relations, as brands organize press trips to give media reps a look-see at new products and services

When to Apologize

November 11th, 2013 by

As I write this I’m watching a report on MSNBC criticizing the apology issued by 60 Minutes for a report last month about the attack on the embassy in Benghazi. The apology, by correspondent Lara… Continued

When to Apologize

November 11th, 2013 by

As I write this I’m watching a report on MSNBC criticizing the apology issued by 60 Minutes for a report last month about the attack on the embassy in Benghazi. The apology, by correspondent Lara Logan, was not enough—that was the consensus. “It was not nearly satisfying,” said guest David Brock. “I thought it was […]

Hiring Veterans as a CSR Opportunity for Communicators

November 11th, 2013 by

As the nation celebrates Veteran’s Day today, corporations are doing their part to honor the men and women who have served our country: They’re developing hiring campaigns to bring veterans into the fold, which is also a great example of corporate citizenship.