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PR Leaders’ Roundtable: How to Create a Culture of Inclusion and Communicate Successes

April 10th, 2018 by

A memo from Nike’s HR chief admitted the company has failed to promote enough women and people of color to VP offices and above. This prompted us to assemble a roundtable of communicators to discuss inclusion, diversity and communicators’ role in building a culture of inclusion.

New Job at Google for duBrowa, CMO Mendenhall Leaves IBM and AMEC Seeks New CEO

April 10th, 2018 by

As we went to press Tuesday a slew of top-flight communications and marketing positions changed hands. The biggest was the move of Salesforce’s CCO Corey duBrowa to Google.

Tony Robbins’ PR Gains & Losses From #MeToo Comments in Front of Thousands

April 9th, 2018 by

In a video filmed at Robbins’ “Unleash the Power Within” event, the self-help guru told his audience of thousands that women were relying on #MeToo to “try to get significance and certainty by attacking and destroying someone else.” Audience member Nanine McCool is shown attempting to explain to Robbins that he misunderstood the importance of #MeToo before being interrupted by him with more provocative statements and actions. But is this purely bad PR for Robbins in this era?

‘Engage’ Crowned the Champion of the 2018 Most Overused PR Words & Phrases Tournament

April 9th, 2018 by

PR News’ community on Twitter has been voting for the most overused clichés over the past several weeks—using the hashtag #WordsBracket—through five rounds of brackets. Apparently PR practitioners need a nice long break from hearing the word “engage” but, admittedly, it’ll be hard to find a workable replacement for it.

AI, Fake News and Future-Proofing Dominate Annual Page Society Seminar

April 6th, 2018 by

The organization formerly known as the Arthur W. Page Society—now it’s simply “Page”— hosted its annual Spring Seminar this week at New York City’s Conrad Hotel, bringing together communicators from across the globe for two days of panels, keynotes and breakout sessions that addressed the theme “Are You Future-Proofed? Disruption, Innovation and the CCO.”

Lessons From Morgan Stanley’s Silence in the Face of a Physical Abuse Issue

April 6th, 2018 by

Is it better for a company to own a bad situation and communicate about the underlying issue or remain silent and hope it all goes away? That was the predicament for Morgan Stanley recently when a front-page story in the NY Times exposed the company knew a star employee was battling repeated accusations from multiple parties of physical abuse and stalking. Claudia Keith, chief communications officer of the City of Palo Alto, CA, argues Morgan Stanley’s response will hurt its reputation and bottom line.

Google Workers’ ‘Business of War’ Letter Pits Employee Values Against Bottom Line

April 5th, 2018 by

More than 3,100 Google employees have signed a letter asking the company to halt its work on a Defense Department initiative. While the letter has made headlines, it also raises an important question for professional communicators: How should a brand prepare for the possibility that part of its workforce has a political or moral objection to some of its activities?

‘Thought Leader’ vs. ‘Engage’: Final Round of the Most Overused PR Words & Phrases Tournament

April 5th, 2018 by

We’re down to just two contenders in PR News’ 2018 Most Overused PR Words & Phrases Tournament: “thought leader” and “engage.” PR News’ community on Twitter has been voting for the past several weeks through four rounds of brackets. This time around “thought leader” bested “industry-leading,” and “engage” edged out “elevate.” The shockers of this year’s tournament so far are the relatively early exits of “at the end of the day” and “quite frankly.”

5 Ways to Harness the Power of Nano-Influencers

April 4th, 2018 by

PR News’ recently published Influencer Marketing Guidebook details the power of nano-influencers who are not traditional internet personalities but still wield influence online. And though these are average people who may be against using conventional marketing tactics in their internet communities, businesses can still find ways to work with nano-influencers without overstepping bounds. Here are five ways brands can leverage their nano-influencers.

YouTube Shooting Shows Brands Can Be Unwillingly Dragged Into a Crisis

April 4th, 2018 by

A few years back, the conventional wisdom was brands were better off staying as far away from social and political issues as possible. In many cases, it’s still the advice communicators and marketers advocate. For example, … Continued