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Seven years ago, Danielle Weisberg and Carly Zakin launched TheSkimm from their living room couch. Both were 25 years old, working in the news industry as producers, and found themselves in the midst of a crisis: How could they move forward in an industry that they loved, but in which they didn’t see a lot of innovation or routes upward?

Andrew Davis humorously pointed out we have a “FOMOOASP” problem: fear-of-missing-out-on-another-social-platform. “The marketing pie isn’t getting bigger, it’s just getting sliced more ways,” he said. He noted that brands’ budgets and time haven’t kept pace with audiences’ multi-channel content diet.

How do you get ahead in PR? Doing good work is a must. In fact, doing extra work is one of the secrets. Here are five suggestions about what you can do to bolster your PR career, provided you want to do some additional lifting.

Are you neglecting email marketing in pursuit of shiny objects (like social media)? Jon Chang, global product marketer for IBM Watson and lecturer on NYU’s adjunct faculty teaching social media and web analytics, still sees email as a crucial channel for marketers and communicators in 2019. Here are seven of Chang’s tips and reminders for communicators looking to strengthen their chops as email tacticians.

On May 6, the 2019 Social Shake-Up Show in Atlanta kicked into high gear with a slew of hands-on workshops on social-adjacent topics from live streaming, to graphic design, to crisis management and more. Marketers and communications professionals working at a wide array of brands (Entertainment Tonight, Adobe and Kent State University, to name a few) offered attendees tips and tricks for more eye-popping designs, higher search rankings and better game plans for inevitable Twitter storms.

Search and location tools can provide help for consumers according to their saved data preferences. Your browser always seems to find the right ads for you for things you may want to buy, but don’t necessarily need at that moment, thanks to search data. Data can be useful to consumers, but can feel kind of icky, when users realize where it is going.

Crisis is inevitable. Some 80 percent of crisis teams were mobilized in the past two years, a Deloitte report says. Yet some companies refuse to prepare for crises, or do so inadequately. To gauge attitudes… Continued

The Facebook F8 developer conference always causes a stir. Mark Zuckerberg emerged from his social media hive to dish on the latest changes to Facebook apps and products, delivering a sense of excitement and certainty for shareholders, media and users alike. Zucks’s overriding message? “The Future is Private.”

Social marketers often know what tools and resources are worth spending money on, but advocating for that budget, and working with the C-suite to allocate said budget, proves the greater challenge. We spoke with Rajesh Kari, Vice President and Business Leader at Infovision Social, about this exact matter ahead of his appearance at next week’s Social Shake-Up Show in Atlanta.

Many brands provide options for customer support on social media. While some companies fall back on traditional customer care departments or call centers, in today’s digital, “customer experience first” world, successful brands realize that consumers expect more personalized engagement. Customers choose social media in order to avoid traditional calls or chats. What does that mean for developing social strategies that fulfill customer service needs and also provide a differentiated experience?