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Internal Communicators Rely on PR Basics to Address Return to Work

October 1st, 2021 by

They are among the most-asked questions now: What will the return to office (RTO) look like and when will it happen? For most companies, the truth is, ‘We’re not entirely sure.’

Behind Every Good Crisis There’s Usually an Oversized Ego or Two

October 1st, 2021 by

We’ve written about how founders’ personalities contributed to the downfall of Theranos, WeWork and “The Ellen DeGeneres Show.” And recently, we saw a similar pattern with the now-defunct media conglomerate Ozy and iconic game show “Jeopardy!.”

Feds Get Serious About How and When Companies Communicate Cyber Incidents

October 1st, 2021 by

The ubiquity of cybercrime has made communication about it a subspecialty that PR pros need to acquire. Or they must hire communicators and lawyers with knowledge of cyber jargon, technology, rules and regulations.

Supermodel Molly Sims Shows Influencers are Untouchable No More

September 30th, 2021 by

An Aug. 6 ruling in a case against supermodel Molly Sims and the beauty brand she represented could herald a new chapter in brand-influencer relations. Seemingly untouchable previously, influencers now may have a target on their back.

How a Daughter’s Plea Helped Dismantle Her Dad’s Bias

September 30th, 2021 by

Communicators must critique company culture, making it a safe, inclusive place. Do this continuously, our author writes.

Masked employees in suits give thumbs up

United’s Vaccine Mandate Offers Example of Executive Communication

September 29th, 2021 by

United Airlines has begun the termination process for unvaccinated employees, raising communications challenges at the executive level. Here are some external and internal comms takeaways from the move.

Climate Crisis 2021: Considerations for Communicators

September 29th, 2021 by

Companies were vocal about racial inequities after George Floyd’s murder. Why were brands silent when the UN issued a devastating climate report in August?

Hand showing an Instagram post on cell phone

Facebook Gets Defensive, Pauses Instagram for Kids, Yet Struggles with Transparency

September 28th, 2021 by

The social media platform again is in the crosshairs. Instead of being defensive, transparency might have prevented a potential PR crisis.

trump at microphone

Why Saying Nothing Sometimes is a Good PR Strategy

September 27th, 2021 by

It’s natural to want to respond fast to a negative story. However, patience sometimes is a better course, as one or two bad stories often fail to grow into a full-blown PR crisis.

How Astrology Can Help Communicators Prepare for a Crisis

September 24th, 2021 by

The communication planet, Mercury, will appear to orbit backward soon. Similar to anticipating a PR crisis, planning for it now can help.